Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Modern Chevrolet
Winston Salem, NC
148 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 148 reviews
August 29, 2012
I recently purchase a 2012 Malibu and I have to say I absolutely love love this car. Jake Hopkins was the person that made this experience very happy for me and my family being that I went into the deale absolutely love love this car. Jake Hopkins was the person that made this experience very happy for me and my family being that I went into the dealership with the intent that I was waisting my time. I didn't think I would walk out with a brand new car, but I did. I would recommend Jake Hopkins at Modern Chevrolet to any and everyone. Thanks Jake More
by SMitchell27
Employees Worked With
Jake Hopkins
August 29, 2012
I had a great experience working with Jake in test driving vehicles. After many cars I found a Chevrolet Crude ECO that I just fell in love with. driving vehicles. After many cars I found a Chevrolet Crude ECO that I just fell in love with. More
by neal.nance.3
Employees Worked With
Jake Hopkins
August 28, 2012
This experience started with a general inquiry about a car that I had seen on the website. After arriving at the dealership I was greeted by another salesman. After talking for a few minutes, I was surp car that I had seen on the website. After arriving at the dealership I was greeted by another salesman. After talking for a few minutes, I was surprised that my inquiry was still in their system. The sales person that I was working with was honest and stated that another salesman had answered my online inquiry and that he would get him for me. The process was so easy.. I had only gone there to take a look on my way to work.. To my surprise, I was able to get everything done, including a quick test drive, and still made it to work on time. I only had to go back to sign the papers and take delivery of the car.. this is the first time my car buying experience has been this quick and easy. I will be sure to refer others to Modern. Thanks to Jake in sales, and Steve in the business office for a great experience. More
by 5954160
Employees Worked With
Jake Hopkins
August 28, 2012
had a great experince when i visited modern chevrolet..jake hopkins was a big help in finding the right suv to fit me..he gave me a great price and he treated me like i was family instead of a chevrolet..jake hopkins was a big help in finding the right suv to fit me..he gave me a great price and he treated me like i was family instead of a custmor..he walked me through all the buttons and features my suv had to offer More
by j_chambers
Employees Worked With
jake hopkins
August 06, 2012
I went in to Modern service dept to address a few issues with a 08 Suburban that I purchased on March 27th that I have only put 1200 miles on since the purchase. One trip to GA was 800 of these miles where with a 08 Suburban that I purchased on March 27th that I have only put 1200 miles on since the purchase. One trip to GA was 800 of these miles where I learned the GPS wouldn't work because I was never given the disc for it to opperate. Took the truck to get a mirror fixed that I found was falling of when I washed it after this trip. Told them that I never recieved the GPS disc, the mirror was falling off and the door handle was coming off and needed to be correct. WRONG, they said I was out of luck on all issues,I should have called them earlier on the disc but I just found out when I drove it. Didn't realize I had to drive a certain amount each month. I thought since I was paying I could drive it ehen I wanted.They suggested I had taken the disc and done something with it and that they would have caught the mirror before it left(trust them They said).They even ask me if I had a job, not sure but I think that was just another way to insult me further.They sent me a message on facebook saying they wanted to find a resolution asap and please come in and see thier GM, I called and he is out of town this week and they hid all my facebook post.So who knows how this ends but until these issues have been resolved I will not refer or do buisiness with them again and continue to post on every site I can to warn other customers. More
by Troy Smith
Employees Worked With
not sure
July 31, 2012
Jake was very friendly. He made me feel like family and not just a customer. He was there through the whole process. It felt good to know that I was the priority. Everytime someone would call on him he wor not just a customer. He was there through the whole process. It felt good to know that I was the priority. Everytime someone would call on him he world politely say he was with a customer. And even offered a helping hand after the transaction was complete. Most sales persons say once the sale is done its done but that wasn't the case here. So I am glad to say I made the right decision! More
by Wayana
Employees Worked With
Jake hopkins
July 24, 2012
Very pleased with Jake he was great to work with making the buying a car business a more pleasant job. The one thing I did not like was the license plate holder installed on the front bumper. I had to pa the buying a car business a more pleasant job. The one thing I did not like was the license plate holder installed on the front bumper. I had to pay a lot of money to have it removed and the holes drilled in the bumper repaired. I don't believe this should be done unless the customer wants the holder installed. If I ever buy another car, I will not buy it if this has been done to the car. More
by dale5740
Employees Worked With
Jake
July 06, 2012
Was so impressed with your service. I had recent surgery and was unable to go to the dealership. Roger brought the car to my house to "try it out.". Let me mention we are 40 miles from the dealership. He w and was unable to go to the dealership. Roger brought the car to my house to "try it out.". Let me mention we are 40 miles from the dealership. He was so kind and with no pressure to purchase the vehicle. Most of the paperwork was done in my home. Spent less than an hour at the dealership to complete the deal! He has called several times since to make sure everything was ok! Excellent service. Would recommend him and Modern Chevrolet to everyone! More
by daltons502
Employees Worked With
Roger Hinton
June 29, 2012
Mr. Hopkins is very knows his product. He really works with you to satisfy your needs. I came to the dealeersip with my daughter not to buy a car. with you to satisfy your needs. I came to the dealeersip with my daughter not to buy a car. More
by Sarah S. Brooks
Employees Worked With
Jake Hopkins
June 16, 2012
I purchased a 2012 Chevy Cruze this past Saturday. Jake Hopkins' sale tactic was very user friendly. He walked us through every step of the way. We were able to find a vehicle within our means. Jake was v Hopkins' sale tactic was very user friendly. He walked us through every step of the way. We were able to find a vehicle within our means. Jake was very knowledgeable about Modern Chevrolet's product liwone. I would highly recommend Jake Hopkins to my family and friends. More
by tfp 585378
Employees Worked With
Jake Hopkinshe
