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Modern Chevrolet

Winston Salem, NC

2.9
148 Reviews

5955 University Pkwy.

Winston Salem, NC

27105

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Showing 148 reviews

March 27, 2024

Incompetent employees making mistakes that end up costing you money!!!! And the Finance boy likes to hang up on you!!!! Child! More

by KM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos and the “boy” in finance
Mar 29, 2024 -

Modern Chevrolet responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Modern Chevrolet Team

March 22, 2024

University Winston Purchased a Jeep for my daughter, Salesman was insanely nice and helpful we test drove the car found some spots in the windshield they agreed to fix told us they had put brand new tir More

by britt
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jamie Tilley, Craig Bandy II
Mar 25, 2024 -

Modern Chevrolet responded

Britt, we are concerned about this issue and are committed to promptly resolving it. Please contact us directly as soon as you can and we can work on a resolution together. Sincerely, The Modern Chevrolet Team

October 27, 2023

F150 for a total of $330. 47 on 10-18-2023 at (ORDER # 71617) This company stated they shipped both of my items and gave me a tracking # with FedEx on 10-25-2023 at 1:35PM. More

by Jacebrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamie Tilley
Nov 01, 2023 -

Modern Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 19, 2023

Shout out to the team at Modern Chevrolet in Winston-Salem, NC! Everyone was very helpful, patient, and quick to reply to questions. (I corresponded via emails and texts for 2 - 3 days before f More

by btate77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Campbell - Sales Associate, Andre Joyner- Finance Dept., Ashley Dalton - Internet Sales Consultant, Sarah Abee - Internet Sales Manager
Sep 20, 2023 -

Modern Chevrolet responded

Thank you for your review of our sales team. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Modern Chevrolet Team

September 12, 2023

The best sales experience I’ve ever had purchasing a car. They are reasonable and worth the drive. They do what they say. I worked with Ryan B. At Modern. I’m a happy, Sold on Modern customer More

by happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Ryan B, Jamie Tilley, Craig Bandy II
Sep 14, 2023 -

Modern Chevrolet responded

Thank you for taking the time to travel to see Ryan and our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new car! Sincerely, The Modern Chevrolet Team

August 29, 2023

Disappointed in the service department. It seems they made a simple misfire into an expensive major repair that was total overkill. Vehicle has 52k miles . More

by stuttsd54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
March 06, 2023

Awesome place with great deals and staff. Highly recommend this place for all your needs More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Tilley
Mar 09, 2023 -

Modern Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Modern Chevrolet Team

December 30, 2022

The car that I was interested in was already sold. I thought I would be interested in something else from this dealer I ended up not choosing anything, a little bit difficult communicating with the on More

by juliette
Recommend Dealer
No
Employees Worked With
Jamie Tilley, Craig Bandy II
Jan 03, 2023 -

Modern Chevrolet responded

Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Modern Chevrolet Team

September 28, 2022

Crooked Service Center. ..I am a young female. I took my 2017 Malibu with 38k miles in for a regular oil change and tire rotation (I usually use Hendrick Chevy in Apex and th More

by deembrady
Recommend Dealer
No
Employees Worked With
Service Rep
Sep 30, 2022 -

Modern Chevrolet responded

Deem, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Modern Chevrolet does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Modern Chevrolet Team

September 01, 2022

I had my Chevy Trax in to find out what was wrong with it. They said nothing was wrong with my car. Not a week later I need a new motor. Not good mechanics. I will never go there again More

by Hard worker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mechanic
Sep 02, 2022 -

Modern Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Modern Chevrolet Team

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