Modern Chevrolet
Winston Salem, NC
Filter Reviews by Keyword
By Type
Showing 148 reviews
University Winston Purchased a Jeep for my daughter, Salesman was insanely nice and helpful we test drove the car found some spots in the windshield they agreed to fix told us they had put brand new tir Salesman was insanely nice and helpful we test drove the car found some spots in the windshield they agreed to fix told us they had put brand new tires on the car and we noticed something leaking under motor and requested it checked before we sealed the deal, as they agreed, got a call a few days later all was checked and nothing was wrong were told it was oil from where they had just changed and filled everything. Great . Windshield was fixed we took the car home(after finding out there were NOT new tires on it only two new wheels) Upon getting the car home we noticed the coolant was almost empty despite them recently filling so decided to take it to our mechanic to check it out while we were under the 3 day 150 mile exchange. Our mechanic comes to find it is in fact a leaking seal that he could tell had been checked recently and same broken seal but back in and upon doing so Modern didn't even put all of the screws back in to secure the seal. I called modern who asked me to make the 75 mile drive back to have it "fixed". I come to say this This car is for my 16 year old, the issue has already been addressed once at Modern and NOT fixed so why would I drive to them and allow them to fix the problem when they didn't fix it the first time and trust them to actually do it this time? So if you are marketing for a used car i do not recommend Modern nor' do I recommend the service there. Either they lie and aren't trustworthy or they just truly do not know what they are doing when it comes to anything past the SELL. Editing to add currently awaiting a tow truck on side of the road will be second time in two weeks having issues that were supposedly fixed before purchasing More
F150 for a total of $330. 47 on 10-18-2023 at (ORDER # 71617) This company stated they shipped both of my items and gave me a tracking # with FedEx on 10-25-2023 at 1:35PM. 47 on 10-18-2023 at (ORDER # 71617) This company stated they shipped both of my items and gave me a tracking # with FedEx on 10-25-2023 at 1:35PM. On 10-27-2023 at approximately 12:21 PM I only received one coil spring (I ordered TWO). I have emailed modern Chevrolet three times and have called them, when I called them they transferred me to three different times to three different departments and ended up hanging up on me. It really felt like they did not want to assist me and did not care to help. This is a $330 order and so far I have only received half of the order, therefore I am wondering if this will turn out to be a theft of my funds or an incompetence within this company. I will update if and when the company responds. Do NOT BUY parts or services from here. Go somewhere else. More
Shout out to the team at Modern Chevrolet in Winston-Salem, NC! Everyone was very helpful, patient, and quick to reply to questions. (I corresponded via emails and texts for 2 - 3 days before f Winston-Salem, NC! Everyone was very helpful, patient, and quick to reply to questions. (I corresponded via emails and texts for 2 - 3 days before finalizing.) Logan Campbell, Sales Associate, was very kind and very helpful. He delivered my new SUV to me and went over all information and features before leaving me to enjoy my new ride. Andre Joyner in the finance department was very helpful and took the time to explain everything in detail and was a pleasure to work with. Thank you, everyone! I am really enjoying my new 2023 Chevy Trailblazer RS. More
The best sales experience I’ve ever had purchasing a car. They are reasonable and worth the drive. They do what they say. I worked with Ryan B. At Modern. I’m a happy, Sold on Modern customer They are reasonable and worth the drive. They do what they say. I worked with Ryan B. At Modern. I’m a happy, Sold on Modern customer More
Disappointed in the service department. It seems they made a simple misfire into an expensive major repair that was total overkill. Vehicle has 52k miles . It seems they made a simple misfire into an expensive major repair that was total overkill. Vehicle has 52k miles . More
The car that I was interested in was already sold. I thought I would be interested in something else from this dealer I ended up not choosing anything, a little bit difficult communicating with the on I thought I would be interested in something else from this dealer I ended up not choosing anything, a little bit difficult communicating with the online dealer too. More
Crooked Service Center. ..I am a young female. I took my 2017 Malibu with 38k miles in for a regular oil change and tire rotation (I usually use Hendrick Chevy in Apex and th ..I am a young female. I took my 2017 Malibu with 38k miles in for a regular oil change and tire rotation (I usually use Hendrick Chevy in Apex and they are GREAT!) Modern Chevy Service Tech informed me I needed new front brakes AND rotors to the tune of $700.00 and wanted me to do it that day because it was a DANGEROUS! This seemed suspicious to me since I have my car serviced regularly at Hendrick Chevy in Apex and they had not mentioned any brake wear, so I got a second opinion. Turns out, I do not even need brake pads, much less rotors! I will never use them again! More
I had my Chevy Trax in to find out what was wrong with it. They said nothing was wrong with my car. Not a week later I need a new motor. Not good mechanics. I will never go there again it. They said nothing was wrong with my car. Not a week later I need a new motor. Not good mechanics. I will never go there again More