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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
850 Reviews

850 Reviews of Mitchell Hyundai - Service Center

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June 12, 2024

Good service, however some work still need to be done Further services should be done on Saturday since is not a working day. Overall attention was good and help me with previous agreement More

by CHELO.BRIONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
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Jun 12, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. We appreciate the opportunity to be your dealer of choice.

June 12, 2024

Professional attitude followed up by polite interaction. I’ve bought 2 cars there and will buy again when the time comes. More

by KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Fisher
Report | Print
Jun 13, 2024 -

Mitchell Hyundai responded

Thank you for taking the time to post your review. We appreciate the business and look forward to serving you in the future.

June 02, 2024

Excellent service and supportive staff, time, parts, services, place, attitude, attention adaptability to what I needed More

by Luis Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
Report | Print
Jun 03, 2024 -

Mitchell Hyundai responded

Thank you for your business and your review. Please come back soon.

May 30, 2024

Great dealership, great vehicle check up, every one is very thoughtful and courteous. We are enjoying my Santafe car. More

by JO.ANN.QUATTLEBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Fisher
Report | Print
May 30, 2024 -

Mitchell Hyundai responded

Thank you for the kind words. We are happy and honored to be of service.

May 30, 2024

Got first oil change, hour and half later had to ask about truck. Was never let know it was finished More

by MINCHEW.SILAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Norris, Leticia Villasenor
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May 30, 2024 -

Mitchell Hyundai responded

Sorry for the delay, sometimes our detail department cannot keep up with the number of vehicles. We are always striving to reduce wait times. Thank you for your service and your review.

May 29, 2024

Excellent! They found the rattle and fixed it! It was a rear bumper bracket that was loose!! More

by MKNTSH98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Fisher
Report | Print
May 29, 2024 -

Mitchell Hyundai responded

Glad to be of assistance. We appreciate the opportunity and hope to see you again soon.

May 25, 2024

Good job glad they were able to fix my problem. I was happy to know they did a thorough check More

by DIANABRASCOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
Report | Print
May 25, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity. We look forward to serving you in the future.

May 25, 2024

Job well done. Was in a good timely manor. Respectful and answered questions. Consider of time More

by HARRISONPAMILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
Report | Print
May 25, 2024 -

Mitchell Hyundai responded

Thank you for your review. Please come back soon.

May 24, 2024

The salesman we dealt with was very shady and we just left the dealership without considering them as a contender in our car buying experience More

by DREWYATES64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Mitchell Hyundai responded

We are deeply concerned that you had an issue with one of our sales associates. I would like to speak with you concerning this issue. We never want a customer's experience to be less than extraordinary. Thank you, Fred Sneed Gen Mgr. please feel free to call an discuss. 334-308-1670

May 23, 2024

Dean was friendly The service I received was horrible. I will never ever return again. More

by MSTIAJ29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
Report | Print
May 25, 2024 -

Mitchell Hyundai responded

Thank you for your review. This is highly unusual that we drop the ball like this. Our service manager will be with you first thing Monday to rectify the situation. Thank you again.

May 27, 2024 -

Mitchell Hyundai responded

Good Morning, I am trying to see what happened here and I am having difficulty locating your account with us. Can you please reach out to me at mdeese@mitchellauto.com or 334-308-1670 so I may assist. I apologize for any mishaps here at our dealership and would like to know how I can resolve the problem. Mitch Deese Service Manager mdeese@mitchellauto.com 334-308-1670

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