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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
896 Reviews

896 Reviews of Mitchell Hyundai - Service Center

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November 17, 2020

Always done me right. David Norris was great. Was helpful and accommodating. I highly recommend Mitchell Hyundai to all my friends and family. Well Done More

by kylegroundtree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Nov 17, 2020 -

Mitchell Hyundai responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Mitchell Hyundai in Enterprise. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

November 13, 2020

Service was outstanding. We like the vehicle. Towing package installed and looks great, have not used it yet. However we did not get to meet Dr. Hyundai. More

by kasyaj341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Durward Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Blackman
Nov 13, 2020 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 13, 2020

Sevice was amazing! Really glad i could drip my car off and come back to get it and it was very well taken care of! Highly recommended More

by Nobles.victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Nov 13, 2020 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 13, 2020

I’m done with Mitchell Hyundai, I will never be back, you’ve lost a loyal customer!!! Never buying another vehicle from here, wool go to another dealership!!! More

by hdefleron
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Monica Blackman
Nov 13, 2020 -

Mitchell Hyundai responded

Thank you for taking the time to send your review. We are sorry that you experience here was less than exceptional. Mitchell Hyundai believes all our customers deserve 5 Star treatment. I reviewed your recent visit and feel that certainly there should be a way to fix your issue even if the car is out of the origional manufaturer warranty. We appreciate your past business and would not want our relationship to end on a sour note. Our service manager will be contacting you shortly to assist in any way possible. thank you Fred Sneed Gen Mgr Mitchell Hyundai

Dec 08, 2020 -

Mitchell Hyundai responded

Thank you for your review. We believe all our customers should experience exceptional service on every visit. We apologize for dropping the ball in your case. After reviewing your file I do believe we can handle the issue to your satisfaction. I would appreciate the opportunity to make up for our short comings. Please contact me directly at 334-308-1670. I will be more than happy to assist. Thank you again Fred Sneed

November 11, 2020

Oil change reason for visit. Male workers were professional. But Monica the service writer listened to my concerns and was very friendly and helpful .... I GIVE MY 5 STARS TO HER More

by Wanda Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Nov 12, 2020 -

Mitchell Hyundai responded

We couldn’t be happier that Monica provided you with a great experience. She is a true asset and we are lucky to have her on the Mitchell Hyundai team. Thank you for taking the time to leave a review!

November 11, 2020

Monica was great. She friendly and helpful I’m not 100% sure the rude man was Tukker. He was not pleasant or helpful I’ve always had great service at the dealership More

by adamschmidt60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Dec 02, 2020 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai.

November 11, 2020

Our first visit and was absolutely amazing. Been to several dealerships and this particular location had to be the best. Everyone was accommodating. Thank you to our service advisor and staff members. More

by lmpalfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Nov 12, 2020 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 06, 2020

He was very nice guy whom help me alot on my key save me some money I really will be back again sooner great job More

by mccrayrobie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson
Nov 12, 2020 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

October 30, 2020

The staff always goes above and beyond in customer service. They go out of their way to make sure service is done to the customer's satisfaction. More

by skelly8095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Nov 02, 2020 -

Mitchell Hyundai responded

Your recommendation means a lot to us. Thank you for choosing Mitchell Hyundai in Enterprise. We wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

October 22, 2020

Great customer service. I’m in an injured state and could not bring my SUV in for service but not to worry, Mitchell Hyundai came to my home and picked up my car serviced it and returned it. I would always More

by VSHERIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Kelly and Danny Lane, Tukker Watson, Monica Blackman
Oct 22, 2020 -

Mitchell Hyundai responded

We're glad our service team exceeded your expectations! Thank you for taking the time to leave us a review. We look forward to continue serving you in the future.

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