Mitchell Hyundai - Service Center

Took my car in with a rattle. I was told I was past due on a oil change even though I'd only put a few hundred miles since my last oil change and this was the cause. They performed the service and the rep on a oil change even though I'd only put a few hundred miles since my last oil change and this was the cause. They performed the service and the rep told me the problem was solved. Drove off the lot and immediately heard the rattle. Service rep (Tucker, I believe) told me to "just drive it and see if it goes away". I took it back the next day and showed the mechanic the problem (Jason, very polite and indeed fixed my car). They then determined I needed a new timing chain assembly. If I had listened to the rep and kept driving my car, I would have had a much bigger problem. It was clear through all the back and forth with the rep that he didn't have time for me and was constantly trying to rush me out the door without even fake politeness. This ordeal took two weeks. I'm selling my Hyundai and not going back. This was my second experience with Mitchell Hyundai in Enterprise and neither were pleasant. My car IS fixed and runs well, but it was not an easy trip. More

The people was kind and very knowledgeable. The called to update on the status of my vehicle while servicing it. When I picked it up they had wash it and vacuumed it out, along with fixing the problem. Would update on the status of my vehicle while servicing it. When I picked it up they had wash it and vacuumed it out, along with fixing the problem. Would definitely recommend them. More

Staff has always treated me with respect. Staff has been considerate of my car needs and explained to me what recommendations were needed at that time. considerate of my car needs and explained to me what recommendations were needed at that time. More

Repaired driver’s seat problem (electric) Everybody very nice and real helpful. Always extremely good at what they do. Every time any service etc. They will wash and clean up your vehicle. Gre Everybody very nice and real helpful. Always extremely good at what they do. Every time any service etc. They will wash and clean up your vehicle. Great service. More