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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
897 Reviews

897 Reviews of Mitchell Hyundai - Service Center

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January 07, 2021

The service department reps were very kind, considerate and accommodating. The waiting area, showroom and bathrooms were very clean and well stocked. Love the complimentary carwash. More

by Lynnevans09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Jan 08, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We look forward to working with you again in the future.

January 06, 2021

They were not helpful at all. I had questions about my car and they avoided them. I gave one of the associates a coupon for my service and she lost it and another one told me it was already applied to the More

by IW18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tukker Watson, Monica Blackman
January 06, 2021

The gentleman that I worked with was very curtious and kind. I am so happy I bought my car from y'all! I recommend you to all my friends. More

by Holly pickerel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson
Jan 08, 2021 -

Mitchell Hyundai responded

Your recommendation means a lot to us. Thank you for choosing Mitchell Hyundai in Enterprise! We wish you many happy miles in your new vehicle and look forward to serving you for many years to come!

January 06, 2021

The service department told my wife that all 4tires needed balance I find that hard to believe but other than that service was great thank you More

by anthonyrrhodes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Jan 08, 2021 -

Mitchell Hyundai responded

Thank you for sharing your experience. We appreciate your business!

January 03, 2021

I had a unexpected experience when I went to get my headlight seen about because I have always had good service and friendly staff when I am there and that is why I say unexpected! First they were goin More

by peacockgurls
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
January 01, 2021

Always great service I love Mitch Deese 😍He is very Always great service I love Mitch Deese 😍 He is very attentive to my needs 😉 always takes care of me great service above and beyond great More

by lewhenry73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Deese
Jan 06, 2021 -

Mitchell Hyundai responded

We couldn’t be happier that Mitch provided you with great service. He is a true asset and we are lucky to have him on the Mitchell Hyundai team. Please come back to visit anytime!

December 30, 2020

Excellent service department that keeps you up to date on your appointments and the progress of your service. Very responsive to service requests. Great sales department. More

by wojohncarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Jan 06, 2021 -

Mitchell Hyundai responded

Your recommendation means a lot to us. Thank you for choosing Mitchell Hyundai in Enterprise! We look forward to serving you for many years to come!

December 25, 2020

You didn’t reset my service notification and it keeps popping up a service is duel. This is the second time you’ve done this. More

by abenson90214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Blackman
Dec 26, 2020 -

Mitchell Hyundai responded

Thank you for your review. We strive to provide our customers with 5 Star service and appreciate our customers letting us know when we miss the mark. We are more than happy to reset your vehicle's service notifications when you are available. Please contact Mitch Deese and he will make sure it is handled quickly. 334-308-1670

December 25, 2020

It is a pleasure working with Tucker and the service dept. It was also great talking with my #1 salesman...Dillon Toole. Thanks again for another positive experience. More

by 4PAWS2YOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson
Dec 28, 2020 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Tukker and Dillion were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

December 25, 2020

No. Took car in. Now oil is leaking, everywhere and low on oil. It’s Christmas Day and can’t drive it to work. Don’t want to add oil to it then the dealer blame it on me so now I’m stuck with no way to go! More

by Tenilled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Dec 26, 2020 -

Mitchell Hyundai responded

Thank you for letting us know there is an issue. If you have not already contacted our service department please do so this morning and we will make arrangements to take car of the issues.

Dec 26, 2020 -

Mitchell Hyundai responded

Based on the limited amonut of information provided by DealerRater we are unable to locate your service ticket. Please call us as soon as you can so that we can assist you. Thanks Fred Sneed 334-308-1670

Dec 26, 2020 -

Mitchell Hyundai responded

Thank you for contacting our service department. We are glad we were able to take care of your issue. We are very sorry for you inconvenience and look forward to being of service in the future. Fred Sneed

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