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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
897 Reviews

897 Reviews of Mitchell Hyundai - Service Center

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February 10, 2021

I took my 2012 Hyundai Tucson in for a 60,000 mile transmission service. All of the folks in the Service Dept were very nice, polite, professional, and knowledgeable. I highly recommend this dealers More

by whiteknight36330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Feb 12, 2021 -

Mitchell Hyundai responded

Thank you for your recommendations. We appreciate your business and look forward to serving you again in the future.

February 09, 2021

I feel comfortable with the service and the staff there. I love that they do their best to work you in if you don’t have and appointment. More

by marcus69b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Lane, Tukker Watson, Monica Blackman
Feb 10, 2021 -

Mitchell Hyundai responded

Thank you for sharing your experience with Mitchell Hyundai. We appreciate your business!

February 09, 2021

Since starting my service at Mitchell Hyundai (previously Nissan since we purchased the car there), my experiences were originally rocky. The last three or four visits have made up for that entirely. Monica More

by Austinmu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Feb 10, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We appreciate your business and look forward to serving you in the future.

February 08, 2021

They were more helpful this time than the last time I used them. They want a good review for fixing their mistake from my January appointment. Their wait time was a little bit better this time. But when More

by mpisarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Deese, Jim Schneider
Feb 08, 2021 -

Mitchell Hyundai responded

We are sorry that your visit was not satisfactory. The recall that was done on your vehicle takes 48 minutes to perform. A courtesy vacuum takes about 10 or 15 minutes for the front floorboards as you requested if there are no other cars in line for detail. Unfortunately we do not have a gas pump at the dealership so it took another 10 minutes or so to take your vehicle to the service station for fill up. We are constantly trying to improve our processes to minimize wait times for our customers and will continue to make necessary adjustments to insure total customer satisfaction is achieved. Thank you for your service and your review.

February 07, 2021

I have used Mitchell Hyundai for almost 2 1/2 years, great and courteous service each and every time. Very professional, knowageable and informative about everything. More

by jackmaxwellsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Tukker Watson
Feb 10, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We appreciate your business and look forward to serving you in the future.

February 05, 2021

Mitchell hyundai has the best service in town. Mitch, Monica, and Tukker are always so happy and willing to help, I really enjoy the comradery and pleasant atmosphere at Mitchell Hyundai! More

by HR 79956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Feb 10, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We appreciate your business and look forward to serving you in the future.

February 05, 2021

They both were very friendly. Monica was very friendly , helpful , and supportive. I appreciate her so much. She is definitely a great employee and hard worker . More

by destiny.flowers69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Feb 10, 2021 -

Mitchell Hyundai responded

We couldn’t be happier that Monica provided you with a great experience. She is a true asset and we are lucky to have her on the Mitchell Hyundai team. We appreciate your business, please come back to visit anytime!

February 04, 2021

This dealership is awesome always do a great job checking out your car I would recommend them highly because of the service they do and you don’t have too wait long to get your car serviced More

by zamariawarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Feb 05, 2021 -

Mitchell Hyundai responded

Thank you for your recommendation and thank you for choosing Mitchell Hyundai in Enterprise!

February 03, 2021

Very friendly personnel in all areas. Especially nice in the service department. I was a little early for my appointment but they got me in right away. Also washed and vacuumed my car and I was back on the More

by TFLYNN13491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson
Feb 04, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. The team will be thrilled to hear your feedback!

February 03, 2021

The service department was able to schedule my visit fairly soon. Even though they were busy they worked through their workload quickly and were able to complete my repairs the same day. This helped me More

by Boomer63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tukker Watson, Monica Blackman
Feb 04, 2021 -

Mitchell Hyundai responded

Thanks for making the trip to Mitchell Hyundai. We appreciate your business and look forward to serving you again in the future.

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