Mitchell Hyundai - Service Center

Great to work with. ..Very quick turn around on service shop work.. Helped me get a extended warranty issue resolved.. ..Very quick turn around on service shop work.. Helped me get a extended warranty issue resolved.. More

Staff was extremely knowledgeable and helpful for all of my questions and concerns. Will not hesitate to visit for future issues my questions and concerns. Will not hesitate to visit for future issues More

Took my 2022 Kona in for scheduled service on Thursday found that no fluids were checked on or topped up! Had to return on Monday. found that no fluids were checked on or topped up! Had to return on Monday. More

Everyone was courteous and efficient. They made sure I understood all that was done to my car. They made sure I understood all that was done to my car. More

Quick service and wash appointment was easy to schedule. Waiting room was clean and quiet Waiting room was clean and quiet More

The service I asked for was not done, instead they trumped up over $3,000 worth of bogus(got reciepts) recommended repairs. I was in the waiting area and the agent never spoke to me about any of them, trumped up over $3,000 worth of bogus(got reciepts) recommended repairs. I was in the waiting area and the agent never spoke to me about any of them, he text from the next room. Was unable to perform recall, because they didn't have the part and did say they would try and get it. Was told by Mitchell, well you can get a second opinion. We have, and we have contacted corporate. Terrible customer service More

The work was scheduled promptly and the work done was done quicker than expected. The car was also washed when we arrived for our pick up. Thank you! done quicker than expected. The car was also washed when we arrived for our pick up. Thank you! More

Fantastic. Great customer service from Amber. Very good at communicating. Always checking up on you Great customer service from Amber. Very good at communicating. Always checking up on you More

I thank that they did a great job and they was very nice to me to me More

I carried my Tucson in for a new AC compressor and a catalytic converter. The car drove fine before they worked on it. When I went to pick it up, the battery was dead. They jumped the car off and told m catalytic converter. The car drove fine before they worked on it. When I went to pick it up, the battery was dead. They jumped the car off and told me it just needed a new battery. I went and bought a new battery. Three days later it was dead. They said it was a faulty battery and replaced it with one of theirs. Two days later it was dead. Then they told me I needed an alternator, so I replaced it (used a different garage). Car battery was still dying. So the other garage found where the relay had been badly damaged. They replaced it. It cranked fine ( for two days) until someone pulled out and came close to hitting me and all the lights on the dash came on. I parked it at work and it cranked fine when I got off so I went home. Went to work and the dollar general the next day. When I left the dollar general, it quit on me 5 times ( every light came on and it locked on me). My husband jumped it off 5 times before we got it home. It spent a lot of money just to trade it in because they wouldn’t check to make sure it wasn’t something to do with the compressor they replaced. Will never do business with them again. I will never have another Hyundai. It was my first Hyundai and my last! They didn’t even offer to give me any of the money back that I spent with them. More