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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
864 Reviews

864 Reviews of Mitchell Hyundai - Service Center

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June 19, 2021

Great job as always Mitchell Hyundai has always done a great job for me and my family. I recommend them to all my friends and family More

by kylegroundtree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young, Mitch Deese
Jun 21, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

June 15, 2021

Absolutely happy with the experience. Everyone was very helpful and knowledgeable. Highly recommend this dealership. We were very well treated by everyone we met. The time frame was pleasing too. More

by margiecullen47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young, Mitch Deese
Jun 21, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

June 11, 2021

Excellent service, whole staff from sales to service was great, have always had good service from Mitchell Hyundai. Will definitely continue to use them in the future More

by keflak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young, Mitch Deese
Jun 21, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

June 11, 2021

With an appointment, one hour and thirty minutes is too long to wait for an oil change. If customer is on time, the car should be taken in promptly and start maintenance. More

by KC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robbie LaVoie, Ryan Young
Jul 19, 2021 -

Mitchell Hyundai responded

Thank you for your review. We are sorry for the wait time. In today's climate it has become more and more difficult to move vehicles through the service department. We are always working to improve our process to increase customer satisfaction. Our complementary wash and vac sometimes takes a little longer depending on time of service and vehicles in line. We will continue to make every effort we can to decrease the process time.

June 09, 2021

Had a couple of long wait times for oil changes with an appointment and had a small issue to be fixed that was not communicated very well to the service tech by the person checking me in which cost some ti More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Blackman, Thomas Jones, Ryan Young, Mitch Deese
Jun 10, 2021 -

Mitchell Hyundai responded

Than you for your review. We apologize for the your poor experience. Our goal is for every client to have a 5 star experience when they visit Mitchell Hyundai. Our service manager will contact you shortly to discuss your visit and see how we can make up for our shortcomings and hopefully continue to be of service to you.

June 08, 2021

The service was lengthy this time. We were without the care for a little over two hours. The purpose of the visit was for oil change and inspection. More

by mcolbertii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young
Jun 10, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

June 07, 2021

Great service!! They got me in fast and completed the service quickly. I would come to enterprise for service every time. Ryan was very accommodating More

by Crystalwolfe333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Jun 07, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

June 06, 2021

They were very busy that day but very quick service probably got out within a half an hour to 45 minutes that’s all for now More

by robkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Jun 07, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

June 04, 2021

I drive from Dothan to Enterprise just to go to this dealer they are so nice and accommodating I am always treated in a caring fashion they are wonderful ! More

by frenchie1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young
Jun 07, 2021 -

Mitchell Hyundai responded

Thanks for making the trip all the way from Dothan! We appreciate your business and look forward to serving you again in the future.

June 03, 2021

Washed car I didn’t clean it out so didn’t vacuum loaner car (nice) however smelled as someone before me smoked in it - service good thank you More

by nancylizalcorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Jones , Monica Blackman, Ryan Young
Jun 03, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

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