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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
864 Reviews

864 Reviews of Mitchell Hyundai - Service Center

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August 26, 2021

I've been going here when they were at a different location in Enterprise more than a decade ago. The service Department is the reason. I take all my cars here to include my Subaru and my Ford Excur More

by JOELBELLOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Durward Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in service , Monica Blackman, Mitch Deese
Aug 26, 2021 -

Mitchell Hyundai responded

Thank you so much for sharing your experience with Mitchell Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business and look forward to serving you again in the future!

August 22, 2021

Very good people to use. Service was performed in a adequate time span. I will all way use them for my service on my car More

by bbdalrymple70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese
Aug 24, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 20, 2021

I was notified about it being time for my oil change and was able to schedule it at a convenient time so that I didn’t have to be off work for long!! Great service!! More

by rubyg2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Aug 20, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 19, 2021

Time at appointment was was good and professional. Service team response was to the point with customer and taken care of. Waiting area clean, enjoyable. More

by fran5ln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young
Aug 19, 2021 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. Look forward to seeing you again soon.

August 16, 2021

Super nice waiting room, they info you if things are needed and your decision. Give you where vehicle is parked to be able leave business. More

by fran5ln
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Blackman
Aug 17, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 13, 2021

Your customer service gets a superior rating. Ryan greeted me a genuine smile, listened attentively as I talked and asked questions. I left to purchase lunch since I was early and was greeted inside b More

by hiabbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Aug 17, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Ryan was able to provide you with the excellent experience we strive to provide all our customers. We appreciate your business and look forward to working with you again in the future.

Aug 17, 2021 -

hiabbie responded

You are welcome!

August 12, 2021

Very pleasant and timely. Located close to home and the only center for service used since new. My only request is that you build a dealership and sell genesis line of cars. More

by jirwinmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Aug 12, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 06, 2021

I will never buy another car from there because we were lied to by the salesman about the gas mileage and a few other things about the car. We tried out a car on Saturday and it was late in the day so we w More

by louh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember their names, Monica Blackman
Aug 19, 2021 -

Mitchell Hyundai responded

I am sorry you had a poor experience with our sales department. Please feel free to call and speak with one of our managers. They would like to make sure we don't repeat these mistakes.

August 02, 2021

I didn’t get the car detail I was told I would get on my last oil change like I have every time before. I spoke to Ryan afterwards and he told me to just bring it up there and they would take care of it. H More

by chasity1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Aug 05, 2021 -

Mitchell Hyundai responded

Thank you for your business and your review. Please let us know if your detail has any hiccups.

July 24, 2021

Been very satisfied with service here for several years, just hate the wait for routine Scheduled appointments, I'm always early for my scheduled appointment More

by CHUCKSHEFFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Blackman, Ryan Young, Mitch Deese
Jul 29, 2021 -

Mitchell Hyundai responded

Thank you for your business and your survey. We continue to upgrade our proccesses to try and maintain a 5 Star experience for every customer. We will continue to improve as employees are back to work.

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