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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
865 Reviews

865 Reviews of Mitchell Hyundai - Service Center

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January 01, 2022

Thank you Mitchell Hyundai for taking great care of me. My home base dealership is Hyundai of Dothan. The service department(s) are always extremely friendly and helpful. Quality care and exceptional cu More

by ccotton3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Deese
Report | Print
Jan 03, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

December 31, 2021

Mitchell Hyundai is always helpful always. Mitch was very helpful. Always goes above and beyond More

by kylegroundtree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Report | Print
Jan 03, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

December 28, 2021

Car wasn’t ready on day told it would be, showed to get on the following day as told and no one was there for me to get my car. Called a former salesman who was able to get me in touch with someone in sale More

by e_hamic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Report | Print
December 27, 2021

My vehicle has been sitting at Mitchell Hyundai since 11/9/21. Took three days to figure out what was wrong with it, after the other two times it was taken there to be looked at and nothing found. Myself More

by Sarah M.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Deese
Report | Print
Dec 29, 2021 -

Mitchell Hyundai responded

Thank you for the review. We certainly understand the frustration with your vehicle's issues. As you are aware the current climate has just about every industry backed up. Ours is no exception. We are working diligently on your vehicle along with many others to the best of our ability with the man power we have available. As you know that man power can change everyday as the pandemic continues. I am pretty sure you have had feedback from our service department and we have provided you substitute transportation at no cost while we are tying to get your issue handled. We appreciate your patience and will try and have the issue resolved as quick as possible. We never wish to provide a customer less than 5 star service and hope that our future efforts will be satisfactory concerning your vehicle. If you feel that you need to make different arrangements we understand. Please feel free to contact our service department with any concerns or instructions.

December 25, 2021

Personal are very courteous and efficient. Had some difficulty with on-line appointment, but service personnel accommodated. More

by bama42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Deese
Report | Print
Dec 29, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

December 21, 2021

My Elantra had a couple of recalls on it and the service department got me in quick. There was a slight hiccup but they quickly fixed the issue. No charge to me other than my time and I honestly wasn't both More

by MJMagrath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Report | Print
Dec 21, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

December 20, 2021

Jim schneider, Mitch and Ryan young were very professional. Great service. And all very helpful. More

by DMH01
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese
Report | Print
Dec 21, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

December 18, 2021

Hyundai Mitchell was accommodating since I was coming from out of town. Thank you very much. More

by sgreen9811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Report | Print
December 11, 2021

Quick service. Nice waiting area. Polite personnel. Tv viewing helps pass the time. My thanks More

by Modom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Young
Report | Print
Dec 21, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

December 09, 2021

Been dealing with them since 2015 and always had great service and recommend them all the time More

by melbacarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Report | Print
Dec 09, 2021 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

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