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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
865 Reviews

865 Reviews of Mitchell Hyundai - Service Center

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January 20, 2022

Mitch Deese and his crew are the best. My car is important to me in my business and they care about that. I know when my car needs service or repair it will be done right and guaranteed. If I need a More

by pappy11xray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Tammy, David Norris , Ryan Young, Mitch Deese, John Keen
Jan 24, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

January 19, 2022

Appointment was easy to make. All staff very friendly and helpful. Great business atmosphere. Quick service. Building and premises are very clean. Bathrooms were found to be clean. More

by Lgarlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 24, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

January 19, 2022

Very nice and clean, friendly staff. Minimum wait time very informative about what's going on with your vehicle. More

by Bigcgill
Recommend Dealer
Yes
Employees Worked With
John Keen
Jan 24, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

January 14, 2022

Repairs were complete in a very timely manner. Staff kept me updated ever stop of the way. Excellent service. More

by j.george67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Jan 24, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

January 09, 2022

Scheduled appointment 2 weeks in advance. When I arrived they couldnt find my appointment in the system.Sat in lobby for 75 mins and then told they didn't have the part to do the job. They knew the year an More

by Toesinthesand1896
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Keen
Jan 10, 2022 -

Mitchell Hyundai responded

Good morning. I have tried to find you in the system but having issues. Please reach out to me at 3343081670 or mdeese@mitchellauto.com. I will get to the bottom of this. Mitch Deese Service Manager

January 09, 2022

Great service everyone was so nice. The other customers were very nice. they did a great job with the repair. More

by watsonspurlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Jan 10, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

January 08, 2022

The service was not pleasing this time—the service dept. Employees were telling me different things that were going on with the car. The service took 4 hrs. No one offered me a drink or a courtesy ride anyw More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Roehler, Ryan Young, Mitch Deese, John Keen
Jan 08, 2022 -

Mitchell Hyundai responded

Thank you for you review. We are sorry for the poor service you received. Our management staff will be contacting you shortly concerning your visit. Thank you for tha opportunity to be of service.

January 06, 2022

Dealing with Service was excellent. Appointment timing was a month faster than Dothan dealer. Whether I need service or wish to purchase I will absolutely go to Mitchell Hyundai in Enterprise, Alabama! More

by encojb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Jan 06, 2022 -

Mitchell Hyundai responded

Thank you for choosing Mitchell Hyundai in Enterprise! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business and look forward to serving you again in the future!

January 05, 2022

Loved the cleanliness and the people were very friendly . App took forever and they left the valve stems off my tires . More

by Tiaredmon40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young, Mitch Deese, John Keen
Feb 01, 2022 -

Mitchell Hyundai responded

Sorry for the delay in your service. We are working dilegently to decrease delays and find it more and more difficult in todays climate. Thank you for understanding hopefully we will be back to normal soon.

January 03, 2022

They did a recall on my car. It was done faster than expected. I would go back for recalls for sure. More

by KIMSMLY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 03, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

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