Back

Mitchell Hyundai - Service Center

Enterprise , AL

4.5
867 Reviews

867 Reviews of Mitchell Hyundai - Service Center

Sort by
May 26, 2022

This dealership is all about its customers and I know a lot of people feel the same at I do, because I see many Hyundai’s on the road daily… Thanks for having great customer service… More

by antoniomckenzie14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
May 26, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 25, 2022

Got my car in and out in a timely manner. Very friendly , car was washed More

by bowdointm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
May 25, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 25, 2022

Great service. Thank you. Mix up on what needed to be done. Service dept responded with prompt no hassle correction. More

by kimcurry57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
May 25, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 24, 2022

They took me as a unscheduled appointment. My driver side window was down and would not come up. Mitchell Hyundai staff temporarily fixed the problem and scheduled me to have the program fixed More

by STEEL_CURTIN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
May 25, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 23, 2022

Everyone was very nice and helpful. Unfortunately I have a new car and had a bad tire. Of course I have bought my last 3 cars from Hyundai. So I am satisfied. More

by geraldinemanga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t the name of the employee. , Ryan Young
May 24, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 20, 2022

I was told when I bought my car I would be provided with a loaner car if I had to leave my car for service or repair. That has not happened! So I feel as though I was misled on that aspect. I’m a travel nur More

by Seniacasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
May 23, 2022 -

Mitchell Hyundai responded

Thank you for your review and your service business. There is a currently a shortage of inventory which has wiped out our loaner fleet. We are currently trying to purchase vehicles to be able to loan but the availability is slim. We hope to be able to have loaners available in the future.

May 20, 2022

I’m very happy and satisfied with the service I received for my car. Mitchell Hyundai was very professional and fixed my car in a timely manner. They sent reminders regarding my appointments. I would recom More

by BAMAGIRL2468
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitch Deese
May 23, 2022 -

Mitchell Hyundai responded

Thank you for the review. It is always nice to here that customers are satisfied.

May 18, 2022

The best service ! Highly recommend. Everyone is courteous and they get the job done in a timely manner. More

by justinray1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Young, Mitch Deese
May 18, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

May 18, 2022

2.5 hour wait for a simple oil change and 25,000 mile inspection. No information given throughout the waiting time or status updates. No car wash. No post inspection information given on car. (Brakes, ti More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Mitchell Hyundai responded

Thank you for the review on us here at Mitchell Hyundai. This is out of character for us to do this. I apologize for any inconvenience this caused you. I would like to investigate this further as the username "c" is difficult to pinpoint in our system. My email is mdeese@mitchellauto.com. Thank you once again for your business. I am always looking for ways to improve our process and service to better serve our customers. Mitch Deese Service Manager 334-308-1670 mdeese@mitchellauto.com

May 18, 2022

I was well informed about my car and it was repaired in a timely manner every one was courtesies I well 👍 tell all my friends and family 👪 More

by Albertlcarroll88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
May 18, 2022 -

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

...
52
...