Mitchell Hyundai - Service Center
Enterprise , AL
867 Reviews of Mitchell Hyundai - Service Center
Not pleased with the amount of time it took to replace a windshield (2 days) I was not contacted once it was done either. I showed up to check on why it was taking 2 days and was then informed “oh it’s done windshield (2 days) I was not contacted once it was done either. I showed up to check on why it was taking 2 days and was then informed “oh it’s done” meantime I was place in a vehicle that smelt like an ashtray. Danny did offer to trade it out however I was not expecting it to take 2 days or I would have!! They “washed” my car and returned it to me with smear marks all over the windshield and debris from where they replaced my windshield that had a recall. All of this took place a couple days after I purchased the vehicle. Danny is awesome though and has been great to work with! He even came to my place of work and installed my floor mats More
I have a 2020 elantra. Headlight already blown. Saying that's normal and nothing is wrong with the car. No ain't no way a car barely 2 years old already needing a headlight Headlight already blown. Saying that's normal and nothing is wrong with the car. No ain't no way a car barely 2 years old already needing a headlight. And they won't honor my warranty. Scam artists. More
This facility is great each staff member is kind and very helpful. You are greeted with a smile and treated with respect. You feel like they actually want to help you and care for your vehicle. helpful. You are greeted with a smile and treated with respect. You feel like they actually want to help you and care for your vehicle. More
Had my car for 5 months and still not fixed! Poor communication - had to call several times to talk to someone who had any info . Very frustrating. Had my car shipped to another dealership. Poor communication - had to call several times to talk to someone who had any info . Very frustrating. Had my car shipped to another dealership. More
I bought a Car on Saturday and on Sunday the oil change maintenance came up on the screen I called the dealership on Tuesday on my way there to get the oil changed and I didn’t have an availability until T maintenance came up on the screen I called the dealership on Tuesday on my way there to get the oil changed and I didn’t have an availability until Thursday so I said OK I scheduled a appointment for the following Tuesday and was told it will take about an hour and a half for an oil change and a quick rinse off 3 1/2 hours later it was finally done. I will not be using this dealership for service More
Been doing oil consumption test since November of 2021. Can never get a straight answer on how many test has to be done. Was told after the cylinder soak was done they would check again after a 1000 miles Can never get a straight answer on how many test has to be done. Was told after the cylinder soak was done they would check again after a 1000 miles and decide if motor needs replacing. Now being told have to complete 2 more test even though its 2 quarts low every time. Inexperienced service advisors. More
I was not given an estimate. The 60,000 mile service took 3 1/2 hours. The mechanic took time twice to talk on his cell phone. He was also gone for several periods of time. The The 60,000 mile service took 3 1/2 hours. The mechanic took time twice to talk on his cell phone. He was also gone for several periods of time. The cost was $915.77. I would never return to Mitchell Hyundai. More