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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
850 Reviews

850 Reviews of Mitchell Hyundai - Service Center

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December 21, 2024

Outstanding customer service! Dean provided timely updates, notifications and expert advice while servicing my vehicle. Thank you to Mitch and Dean for your advice and recommendat More

by GEORGEWILLIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Mitchell Hyundai responded

Thank you for your service business and the kind words. We look forward to serving you in the future.

December 21, 2024

Fast courteous service and staff. Waiting time for service is good Did not get vehicle washed due to water leak More

by DBUTTS1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 20, 2024

It was time the have our vehicle serviced to we took it to the dealership, it took about an hour. More

by D.G.HAPPEL
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. We look forward to serving you in the future.

December 20, 2024

There was a written doc saying things that were needed doing to the car that were not accurate. For instance oil needs changed when it was changed only 1500 miles ago. Engine air filter needs changed when More

by JDANFORD21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

I am really pleased with the way that I was treated when I purchased my hyundai Tuscan. There was no pressure from the sales department. They got me in the car. And the finance department set my payments th More

by DADDYRABBITSCOTT1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Blakey Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We appreciate your business and your review.

December 16, 2024

Carmen was wonderful! We will definitely return for our future car needs. I appreciate how thorough she was in helping us buy a new car! More

by NMSMITH0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Blakey Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Mitchell Hyundai responded

Thank you for your business and your review. We appreciate the opportunity to be of service.

December 12, 2024

I was called in to have 4 recalls applied to my 2012 Sante fe. Only two were done. Why call me in when you do not have the parts or instruction to perform the recall? This means I will have to come in More

by BARTOSCHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Mitchell Hyundai responded

We apologize that your experience was less than excellent. We appreciate the opportunity to be of service and the time you took to send the review. Our service manager will contact you shortly to assist with your concerns .

December 12, 2024

It was very easy to schedule an appointment for routine maintenance. The service was fast and the personnel were very professional. We own two Hyundais and we always take our cars for service at Mitchell H More

by NANANDPAPA56
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity. We look forward to serving you in the future.

December 11, 2024

Service was fast and took care of all my concerns with oil leak, tire balance/rotation, and front end alignment. More

by BRYONWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. Please visit us again soon.

December 04, 2024

Got it in and out jn no time was really nice about it thank you so much More

by HEATHERBROWN0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Mitchell Hyundai responded

Thank you for your service business. Glad you had a great experience.

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