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Mitchell Hyundai

Enterprise , AL

Overview
Employees
Reviews
Vehicles
4.6
1,352 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,352 reviews

February 05, 2025

Exceptional service. Very prompt and to the point. I did have to wait a little yet that's to be expected. More

by EHPUGH413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Mitchell Hyundai responded

Thank you for your service business and your review. We will continue to improve wait times and appreciate the feedback.

February 05, 2025

the service area was very clean and comfortable. Everyone friendly and helpful. really enjoyed home down feeling. More

by CGRACE276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. Please visit us again soon.

February 04, 2025

Kayla, Service Representative, was very helpful. She is an asset to your business. The area for customers to wait is nice too. The length of time I had to wait was less than I expected. 👍 More

by FITBITALICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t get the Service Technician’s name
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Feb 12, 2025 -

Mitchell Hyundai responded

Glad you had a 5 Star experience. We appreciate the kind words and look forward to your next visit.

February 02, 2025

The service is exceptional. Friendly staff and a comfortable guest area makes the drive from Troy enjoyable. More

by WTBFDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Mitchell Hyundai responded

Thank you for your business and your review. Come back soon.

January 31, 2025

I found Mason to be diligent and personable sales professional. Over the last several weeks, I interacted with several representatives from different dealerships and Mason’s attention and assistance More

by RODUPHAM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Mitchell Hyundai responded

Thank you for your review and the kind words. It seems you had a great experience at with Mason and our dealership. That experience is exactly what we strive for at Mitchell Hyundai. Can you please provide insight as to why we were only rated a 3 Star.

Feb 01, 2025 -

Mitchell Hyundai responded

Thank you for your clarification. Certainly we want to be more than competitive in the market. It is difficult to purchase a vehicle unseen and unfortunately we did not have the fortune of seeing yours. That is our fault as we should have made arrangements to drive to Panama City and pick up your vehicle so that we could make an informed decision as to its value. Please know that Mason appreciates the the 2 months he spent getting you information and it is a shame that he will not be your go to man in the future as he prides himself on providing unapparelled customer service. You are correct that the PANAMA CITY market is bigger than the market in Enterprise. The population in that market is actually about 4 times larger than ours. With their size you would think they would sell many more vehicles. They do a great job and are fine people. They did out sell us in January by 4 vehicles. 400% larger 4 more vehicles sold. 71.66% of our sales last month came from outside of the Enterprise area because of the great savings and service we provide. Again we appreciate the opportunity to be your dealer of choice and look forward to the opportunity to serving you in the future.

January 23, 2025

They did a good job on my car but I to wait took so long. More

by KENDRAF.FLOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Mitchell Hyundai responded

Thank you for your review.

January 23, 2025

They did a good job on my car but I to wait took so long. More

by KENDRAF.FLOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Mitchell Hyundai responded

Thank you for your review. We re constantly trying to reduce wait times. We will continue to provide quality work while maintaining speedy service.

January 19, 2025

Everything went very well, everyone was friendly and helpful. I will be coming back again. I like that they inspect my car and gave me a printout. More

by BBARLOW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Mitchell Hyundai responded

Thank you for your service business and your review. We appreciate the opportunity to be of service and look forward to your return.

January 16, 2025

Very pleased with the dealership but we took my daughter’s car in for service because the check engine light was on. It seems that Dean only checked some things and reset the light. Nothing was fix More

by robkey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Mitchell Hyundai responded

Sorry for the issue. Our service manager will reach out to you shortly and resolve your issues.

January 15, 2025

They got my Tucson in and repaired in a timely manner. They called me to notify me what the repairs needed to be done. I was back in my vehicle the next day. More

by CTRAVERS12377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service
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Jan 20, 2025 -

Mitchell Hyundai responded

Glad your service went well. We look forward to seeing you again soon.

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