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Mitchell Hyundai

Enterprise , AL

Overview
Employees
Reviews
Vehicles
4.6
1,279 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,279 reviews

January 17, 2024

They are never on time four hours for a service is ridiculous when they tell you only two hours. Knowledge of different protection and extended warranty plans should be known by All instead of telling More

by DNH2015SERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. We do apologize for the wait. We are working diligently to try and reduce wait times. Please know that there are over 900 Hyundai Dealers in the US. Each dealer has the ability to offer different types of protection packages to their customers. Most of the protection packages are not Hyundai Specific and can used on any make or model. They are acquired from 100's of different vendors in all 50 states. Many of these packages are proprietary to the dealer that they were purchased from, and services must be performed by the selling dealer. It would certainly be nice to have only a few options to keep up with from the dealer perspective, but it would limit the choices available to the customer and eventually decrease overall customer satisfaction. Lack of competition also increases cost to the consumer. We are more than happy to honor any protection package or service agreement that we are authorized to submit claims on. We hope this helps with your concerns.

January 17, 2024

Awesome dealership and Dean was awesome. Great customer service. Love the dealership and a long term fan. More

by BMOTT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Roehler
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Jan 18, 2024 -

Mitchell Hyundai responded

Thank you for your business we are pleased that you had a great experience.

January 06, 2024

My first new car experience could not have been better! Very knowledgeable and helpful! Thanks! More

by jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Maloy
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Jan 06, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity to be your dealer of choice. We look forward to serving you in the future.

January 02, 2024

Friendly & easy to deal with. Helped that sales person was very knowledgeable about the car we bought. Days after buying he still responded with answers. More

by Pennyrotolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Maloy
Report | Print
Jan 02, 2024 -

Mitchell Hyundai responded

Thank you for your business. We appreciate the opportunity to be your dealer of choice.

December 26, 2023

Did everything promised to the car after the sale. Friendly and on target with the sale. More

by fayehutchison
Recommend Dealer
Yes
Employees Worked With
Danny Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Maloy
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Dec 26, 2023 -

Mitchell Hyundai responded

Thank you for the business and your review. We look forward to serving you in the future.

December 20, 2023

A flawless experience. Rani Myers was the best sales rep in all my car buying history. The rest of the Mitchell Hyundai team were outstanding too. More

by ricykcin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rani Myers, Natalie Sutter
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Dec 26, 2023 -

Mitchell Hyundai responded

Thak you for allowing us the to be your dealer of choice. Glad you had a great experience..

December 16, 2023

Best dealership ever! !! Service is fantastic!! Love my Hyundai!! My last 3 cars have been Hyundai’s. Cant remember owning any other kind. Thanks Mitchell Hyundai!!! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher, Natalie Sutter
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Dec 18, 2023 -

Mitchell Hyundai responded

THANK YOU FOR THE REVIEW AND THE BUSINESS. MERRY CHRISTMAS TO YOU AND YOURS

December 15, 2023

Did not get car past parking lot speed to evaluate concerns. All were nice but I needed answers re Hybrid. No one at Hyundai Corporate knows ir not willing to explain about hybrid concerns to vehicl More

by Plainjane
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Amber Fisher, Natalie Sutter
Report | Print
Dec 18, 2023 -

Mitchell Hyundai responded

Thank you for your review. We certainly want to be able to provide our guests with any and all information they need concerning their vehicles. Our Service Manager will review your questions and get answers to you as soon as possible.

December 13, 2023

They were very friendly, courteous, and fast service. I would highly recommend using Mitchel Hyundai More

by LYNLITTLE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher, Natalie Sutter
Report | Print
Dec 14, 2023 -

Mitchell Hyundai responded

Thank you for your service business and your review.

December 08, 2023

The dealership was very good to me I have had some problems but they fixed them and also gave me a rental while they serviced my car. More

by SHATTEN000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Deese, Amber Fisher, Natalie Sutter
Report | Print
Dec 08, 2023 -

Mitchell Hyundai responded

Thank you for your service business and the review. Come back soon

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