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Mitchell Hyundai

Enterprise , AL

Overview
Employees
Reviews
Vehicles
4.6
1,367 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working ...
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,367 reviews

August 21, 2024

Staff was extremely knowledgeable and helpful for all of my questions and concerns. Will not hesitate to visit for future issues More

by BRYONWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
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Aug 22, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We hope to see you again soon.

August 21, 2024

Great to work with. ..Very quick turn around on service shop work.. Helped me get a extended warranty issue resolved.. More

by DAVIS.C.NELSON66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
Report | Print
Aug 21, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity. Come back soon.

August 19, 2024

Took my 2022 Kona in for scheduled service on Thursday found that no fluids were checked on or topped up! Had to return on Monday. More

by CHARITYKUZIO70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
Report | Print
Aug 19, 2024 -

Mitchell Hyundai responded

Thank you for the review on us here at Mitchell Hyundai. I apologize for the issue on hand. No one should have to come back for fluid top off after a service. Completely unacceptable on our behalf we dropped the ball. I am going to take care of your next oil and filter change here at Mitchell Hyundai for the inconvenience of having to return this morning. I have had a meeting with shop already about topping fluids full off. Once again I am sorry for the situation and inconvenience. Mitch Deese Service Manager Mitchell Hyundai mdeese@mitchellauto.com

More
August 19, 2024

Meagan was a delight to work with, she made our car buying experience very enjoyable. Meagan guided us smoothly through all stages up to the final financing process. I would definitely buy a car from h More

by mfscheel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meagan Smith
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Aug 20, 2024 -

Mitchell Hyundai responded

THANK YOU FOR YOUR BUSINESS AND THE OPPORTUNITY TO BE OF SERVICE. WE LOOK FORWARD TO SEEING YOU AGIAN SOON.

August 18, 2024

Everyone was courteous and efficient. They made sure I understood all that was done to my car. More

by JANETSMART58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
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Aug 20, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. Come back soon.

August 17, 2024

Quick service and wash appointment was easy to schedule. Waiting room was clean and quiet More

by NJOE336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Mitchell Hyundai responded

Glad you had a great visit .

August 16, 2024

The service I asked for was not done, instead they trumped up over $3,000 worth of bogus(got reciepts) recommended repairs. I was in the waiting area and the agent never spoke to me about any of them, More

by RBSB102000
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
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Aug 16, 2024 -

Mitchell Hyundai responded

Thank you for taking the time to review us here at Mitchell Hyundai. I want to apologize for not meeting your expectations during your time here. Unfortunately, we cannot judge oil consumption without repairing an active oil leak first. The other items sent on our digital text message multipoint inspection recommendations were based on the 125,000 miles and condition of the items on your vehicle (spark plugs, brakes, cabin filter, routine maintenance, etc). Also, the price we provided was repairing your active oil leak that we showed you photos of. I know you did not agree with our diagnostics and therefore we mentioned the second opinion. We strive for transparency as another reason we provide photos and digital multipoint inspections text/email to our customers. Most people like the digital aspect of the services as usually speeds things up. We will be more than happy to remove you from this program on your next visit. Thank you once again for choosing Mitchell Hyundai. Mitch Deese Service Manager Mitchell Hyundai 334-308-1670

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August 13, 2024

The work was scheduled promptly and the work done was done quicker than expected. The car was also washed when we arrived for our pick up. Thank you! More

by JAMIE.HAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
Report | Print
Aug 13, 2024 -

Mitchell Hyundai responded

Thank you for your business and your review. Please come back soon.

August 08, 2024

Fantastic. Great customer service from Amber. Very good at communicating. Always checking up on you More

by Koalton.tuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Fisher
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Aug 08, 2024 -

Mitchell Hyundai responded

Thank you for your review and your business. See you soon.

August 04, 2024

Check engine light came on and is loosing power has no take off power doors won’t lock but everything else runs like a car with that many miles should More

by robert.wenner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Amerspek
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Mitchell Hyundai responded

Looks like all is well. Thanks again for the opportunity. Glad josh could take care of everything.

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