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Mitchell Hyundai

Enterprise , AL

4.6
1,352 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,352 reviews

August 17, 2024

Quick service and wash appointment was easy to schedule. Waiting room was clean and quiet More

by NJOE336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Mitchell Hyundai responded

Glad you had a great visit .

August 16, 2024

The service I asked for was not done, instead they trumped up over $3,000 worth of bogus(got reciepts) recommended repairs. I was in the waiting area and the agent never spoke to me about any of them, More

by RBSB102000
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
Aug 16, 2024 -

Mitchell Hyundai responded

Thank you for taking the time to review us here at Mitchell Hyundai. I want to apologize for not meeting your expectations during your time here. Unfortunately, we cannot judge oil consumption without repairing an active oil leak first. The other items sent on our digital text message multipoint inspection recommendations were based on the 125,000 miles and condition of the items on your vehicle (spark plugs, brakes, cabin filter, routine maintenance, etc). Also, the price we provided was repairing your active oil leak that we showed you photos of. I know you did not agree with our diagnostics and therefore we mentioned the second opinion. We strive for transparency as another reason we provide photos and digital multipoint inspections text/email to our customers. Most people like the digital aspect of the services as usually speeds things up. We will be more than happy to remove you from this program on your next visit. Thank you once again for choosing Mitchell Hyundai. Mitch Deese Service Manager Mitchell Hyundai 334-308-1670

August 13, 2024

The work was scheduled promptly and the work done was done quicker than expected. The car was also washed when we arrived for our pick up. Thank you! More

by JAMIE.HAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
Aug 13, 2024 -

Mitchell Hyundai responded

Thank you for your business and your review. Please come back soon.

August 08, 2024

Fantastic. Great customer service from Amber. Very good at communicating. Always checking up on you More

by Koalton.tuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Fisher
Aug 08, 2024 -

Mitchell Hyundai responded

Thank you for your review and your business. See you soon.

August 04, 2024

Check engine light came on and is loosing power has no take off power doors won’t lock but everything else runs like a car with that many miles should More

by robert.wenner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Amerspek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Mitchell Hyundai responded

Looks like all is well. Thanks again for the opportunity. Glad josh could take care of everything.

August 04, 2024

I thank that they did a great job and they was very nice to me More

by POLICE1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Fisher
Aug 05, 2024 -

Mitchell Hyundai responded

Happy customers are number one. Come back soon.

August 04, 2024

I’m very pleased with my purchase of a 2016 ford edge it’s a beautiful car with over the top features and extras getting this vehicle for the price couldn’t be beat at any other dealership in my opinion More

by robert.wenner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Amerspek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Mitchell Hyundai responded

Glad we were able to take care of you. Please come back soon.

August 03, 2024

I carried my Tucson in for a new AC compressor and a catalytic converter. The car drove fine before they worked on it. When I went to pick it up, the battery was dead. They jumped the car off and told m More

by WOODSRND694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch and Fred
Aug 03, 2024 -

Mitchell Hyundai responded

Thank you for taking the time to send in your review. Please make sure you leave a review for the establishment that worked on your electrical as we only worked on the compressor. As you know we are more than happy to make sure the work we performed was satisfactory and still in working order. We hoped to be able to do that this past Monday after we had the vehicle towed here over the weekend. We certainly wanted to insure that our worked had no correlation to the electrical issues you were having. We were not able to do so as you informed us early Monday morning that the vehicle was sold and the new owners would come pick it up. We proceeded as you directed and the purchaser did pick up your vehicle. You will be happy to know your vehicle had not lights on the dash, cranked and drove off the wrecker without issues as it did when we moved it from the shop to the parking lot. It also had no issues when the purchaser picked it up. Hopefully the new owner will not experience anymore issues. Thank you for the opportunity to be of service.

August 02, 2024

They got me set up in a timely manner and very helpful when I got there. Treated me very well. More

by LAURAHERMAN67
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. We look forward to serving you in the future.

August 02, 2024

Fantastic rapport Answered all questions with a smile Keeps in contact with updates when car is being serviced More

by CAITLIN.WEATHERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your kind words. Please visit us again soon.

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