Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mitchell Hyundai

Enterprise , AL

Overview
Employees
Reviews
Vehicles
4.6
1,298 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
Contact Dealership
View Awards

1600 E Park Ave

Enterprise , AL

36330

Directions

By Type

Showing 1,298 reviews

January 02, 2025

Shayne exemplifies superior customer service. Her professionalism and empathy for my urgent need for service should be commended. More

by VLIVINGSTON29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayne
Report | Print
December 28, 2024

Always a pleasure to visit this outstanding service department, staffed with friendly, knowledgeable folks. Quality service is delivered when stated. They've made an impression as I've been coming here More

by DES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Mitchell Hyundai responded

Thank you for your continued business and your kind words. We appreciate the opportunity to be of service.

December 28, 2024

Staff makes a mistake with the work done on my car every time I bring it in. Repair costs are ridiculous. Stop with the up charging on the cabin air filter, that trick is getting old. More

by WRINKLEFIGHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carmen Blakey Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. We are sorry to hear that you had a less than stellar experience during your service visit. We agree with you. Repair cost have climbed along with most costs in today's economy. We complete a yearly review of our service charges to insure we are competitive in the market and adjust our prices based on the findings. These reviews include the current prices charged from franchise and non-franchise repair facilities. We also make recommendations based on the those provided by the manufacture. These recommendations give your automobile the best opportunity to provide you with trouble free service for the longest period of time. The worst scenario is we don't offer a customer a service and this causes their car to need unnecessary repairs. We will certainly review your visit to make sure we did not charge an unwarranted amount and our recommendations are in line with current manufacturers. Again we thank you for your review and your business.

December 27, 2024

Very clean service advisor Kayla very nice and kept me informed about my car excellent service More

by TDHUTTO84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
Dec 27, 2024 -

Mitchell Hyundai responded

We appreciate the service business and your review. Come back soon.

December 26, 2024

The salesperson was very helpful and knowledgeable about the vehicle. Everything went smoothly and with very little wait time during our purchase More

by ma3rbc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmen Blakey Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity to be your dealer of choice. We look forward to serving you in the future.

December 24, 2024

Mason is a good dude who treats you right although we couldn’t get management to come down on the price much!! More

by atc_missu3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Mitchell Hyundai responded

Thank you for your review and your business we look forward to serving you in the future.

December 21, 2024

Outstanding customer service! Dean provided timely updates, notifications and expert advice while servicing my vehicle. Thank you to Mitch and Dean for your advice and recommendat More

by GEORGEWILLIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Mitchell Hyundai responded

Thank you for your service business and the kind words. We look forward to serving you in the future.

December 21, 2024

Fast courteous service and staff. Waiting time for service is good Did not get vehicle washed due to water leak More

by DBUTTS1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Dec 26, 2024 -

Mitchell Hyundai responded

Thank you for your service business and for your understanding concerning the busted main water line. We have been able to make the repair and can resume our complimentary washes again.

December 20, 2024

It was time the have our vehicle serviced to we took it to the dealership, it took about an hour. More

by D.G.HAPPEL
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. We look forward to serving you in the future.

December 20, 2024

There was a written doc saying things that were needed doing to the car that were not accurate. For instance oil needs changed when it was changed only 1500 miles ago. Engine air filter needs changed when More

by JDANFORD21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Mitchell Hyundai responded

Thank you for your review. We certainly would not want a customer to have repairs or service done that would not be to their benefit. Our service manager will look into your visit and make sure our policies and procedures are being followed.

1
2
...
130