Mitchell Chrysler Dodge Jeep Ram - Service Center
Enterprise, AL
764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center
Very organized. Makes customer feel appreciated. Outstanding service and work from the service department employees. Makes customer feel appreciated. Outstanding service and work from the service department employees. More
I enjoy the attention given to their customers. They are all friendly and helpful. I liked the texted updates on the progress of servicing our vehicle. They are all friendly and helpful. I liked the texted updates on the progress of servicing our vehicle. More
When I dropped my car off, I told the dealership about the error message and that I had already tried to fix it on my own. After my car had been there for 5 hours, I recieved a call saying that they tried the error message and that I had already tried to fix it on my own. After my car had been there for 5 hours, I recieved a call saying that they tried what I had already done what I tried at home and that it wasn't working. Asked to keep it over night but sadly I didn't have the time for that. I wish it would've already been fixed but my tires were rotated which I really appreciated More
Professional but way expensive. I'll be back for the tune-up. But had to find another garage for the majority of the work. I'll be back for the tune-up. But had to find another garage for the majority of the work. More
It's all about relationship and I have a good one with Dodge always have and that's why I continue to take my vehicles in and that's where I buy them also ?????? Dodge always have and that's why I continue to take my vehicles in and that's where I buy them also ?????? More
Very helpful and informative Great with customer satisfaction and support. Helped navigate purchasing parts and scheduling service. satisfaction and support. Helped navigate purchasing parts and scheduling service. More
I dropped it off. I came back to pick it up. They completed the service I came back to pick it up. They completed the service More
Quick to schedule appt. , gave me a lift back home after dropping off for service. Completed service as promised with estimate of cost to be picked up after hours. When final , gave me a lift back home after dropping off for service. Completed service as promised with estimate of cost to be picked up after hours. When final bill was tallied, it was significantly more than estimate. I elected to delay pickup to meet face to face. Ms. Stewart addressed my concerns with careful explanation and with higher approval worked my concerns out to complete satisfaction. My confidence in Mitchell CDJR excellent customer service remains in tact. Well done! More