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Mitchell Chrysler Dodge Jeep Ram - Service Center
Enterprise, AL
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center
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February 13, 2020
Pretty Efficient in their Operations I just took my Jeep Grand Cherokee in for a 90K service. The service tech was courteous and handled my check-in quickly. I thought having the sales I just took my Jeep Grand Cherokee in for a 90K service. The service tech was courteous and handled my check-in quickly. I thought having the sales guy come over to begin a sales pitch was pretty ingenious, and he was also not pushy but more to inform of upgrade options. They caught that I had a recall and performed it at the same time. Overall I was happy with the service and overall experience. More
by wkags
Verified CustomerEmployees Worked With
Cory Rucker
February 13, 2020
Only there to make a buck. The Service center went out of their way to get our warranty voided so they could get full price for the service. This will be the last time we will The Service center went out of their way to get our warranty voided so they could get full price for the service. This will be the last time we will be using them for anything. More
by dyow
Employees Worked With
Megan Sutley
February 12, 2020
Everyone there was professional and courteous. Service department got me in andrepaired the issues in a reasonable amount of time. We will use again. Best Jeep service department in Wiregrass. department got me in andrepaired the issues in a reasonable amount of time. We will use again. Best Jeep service department in Wiregrass. More
by pa2babs
Employees Worked With
Justin Woytek
February 11, 2020
Best service anywhere The dealership welcomes its customers and made me feel like the most important customer they have. Can't think of anything that needs changing; being The dealership welcomes its customers and made me feel like the most important customer they have. Can't think of anything that needs changing; being timely is just one part of their excellence but it's a big part. More
by RICKYADAMS60
Employees Worked With
Alan Daniels
February 09, 2020
Service Department The Service department was very helpful in getting the work I needed done on my grandsons 2012 Jeep Wrangler Sport. However, we had to purchase a new The Service department was very helpful in getting the work I needed done on my grandsons 2012 Jeep Wrangler Sport. However, we had to purchase a new Chrysler 3.6 Liter Engine. I need verification of the warranty that comes with this engine. I would like this in writing in case of future warranty work on this engine. More
by tdanford001
Employees Worked With
Alan Daniels, Megan Sutley
February 07, 2020
This dealership is always about the customer. I highly recommend to anyone. They are prompt at letting me know the issues or items that will need attention soon. recommend to anyone. They are prompt at letting me know the issues or items that will need attention soon. More
by MSMITH56
Employees Worked With
Taye
February 06, 2020
Very pleasant experience with the service department Had to take my truck in for repairs and a recall, the people in the service department were very helpful and professional and answered all my question Had to take my truck in for repairs and a recall, the people in the service department were very helpful and professional and answered all my questions. I will be using Mitchell for all my service needs in the future. More
by supremeb1
Employees Worked With
Do not remember the names
February 06, 2020
Great dealership and hard working personnel that do what ever it takes to make you happy. The dealership is clean and will maintain with room to make you feel at home. ever it takes to make you happy. The dealership is clean and will maintain with room to make you feel at home. More
by cwratman
Employees Worked With
Stan, John Briggs
February 06, 2020
Fixed part perfectly. Quick and easy to deal with. I had a part that broke under warranty and they made an appointment for me to come in and it was fixed within a day. Very good communication from the I had a part that broke under warranty and they made an appointment for me to come in and it was fixed within a day. Very good communication from the dealership throughout the whole process. More
by abc123
Employees Worked With
John Briggs
February 06, 2020
Scheduled oil change Easy to book and completed while I waited. Enjoyed my walk around the lot to check out the current vehicles. A sales did talk with me but I let him Easy to book and completed while I waited. Enjoyed my walk around the lot to check out the current vehicles. A sales did talk with me but I let him know I have a vehicle in for service but like seeing whats on the lot. More
by aladownhome
Employees Worked With
John Briggs
