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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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March 21, 2020

Always a pleasure to work with!! They make it so easy and are always so kind! I highly recommend them from buying to servicing! 5 stars!! More

by jmsjones2009
Recommend Dealer
Yes
Employees Worked With
Alan Daniels, Megan Sutley, Justin Woytek
Mar 23, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

jmsjones2009, Thank you so much for the kind and positive review! We always want to make sure our dealership and service department is a positive and friendly environment for our customers. We are very grateful to see you recommending us to the community. Customers like yourself, make it a pleasure to work. We hope to continue serving your vehicle needs for years to come!

March 18, 2020

I love the service team when you schedule an appointment they get you in and out on time. The courtesy inspection is awesome as well no guessing involved. More

by tarnicebonner
Recommend Dealer
Yes
Employees Worked With
Megan Sutley
Mar 18, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

tarnicebonner, You love our Service Team and we love you! Your time is important to us therefore getting you in and out efficiently is always a priority & we are always happy to provide our customers with a courtesy inspection. Thank you for the 5 Star Review! We hope to see you again for your next vehicle service.

March 14, 2020

In and out Always a pleasure coming in and seeing Megan and the crew. Was in and out in a decent amount of time. Had a recall taken care of as well as a small le More

by MARDEN.GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Sutley
Mar 14, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Gary, It is always a pleasure having you in! We want to continue making sure that our customers are taken care of properly and in a timely manner. Thank you for the kind review and giving us 5 Stars! We look forward to seeing you again for your next vehicle service.

March 12, 2020

Scheduled Oil change Always find friendly and helpful staff at the Enterprise AL location. They answer all questions and genuinely seem interested in making my service exp More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Daniels, Megan Sutley, Justin Woytek
Mar 12, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

KH, You do matter!! We are absolutely thrilled to hear that our Service Department has ensured just that on your visits. We want to continue to make every service experience a great one for you. Thank you so much for reaching out and sharing your positive review. We are so thankful for customers like you!

March 12, 2020

The service was great. I received a very good price for the tires that I bought. The receptionist and the tech went above the call of duty More

by howard.hall34
Recommend Dealer
Yes
Employees Worked With
Paul Andrews, Justin Woytek
Mar 13, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Howard, Going above and beyond for our customers is top priority. We are happy you were able to receive a good price on your tires and that you had a great experience with our service department! Your kind review is greatly appreciated and we hope to see you again for your future service needs!

March 10, 2020

LOFINSP Had a oil change, the service was very good. I was greeted by Alan and he took care of everything, I was in and out in without a long wait. More

by troyquentin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Daniels
Mar 12, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Troy, our customers time is very important to us. Therefore, we are happy to see that you were taken care of in a timely and efficient manner. We appreciate you leaving us a 4 star review and recommending us to the surrounding areas. We look forward to assisting you and your vehicle needs in the future!

March 06, 2020

SEEMED MORE EFFICIENT THEN IN PAST SEEMS LIKE THE PRIMARY REASON WAS FIXED THE SECONDARY ON GOING PROBLEM STILL NOT RESOLVED TOOK IT UPON THEMSELVES TO PERFORM A RECALL BUT FAILED TO NO More

by petehancockracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Sutley
Mar 09, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Pete, We're sorry to hear about your experience on your last visit. We are usually known for our exceptional service and we regret that we didn't live up to that. Thank you for bringing the issues you experienced to our attention. We are continually trying to improve our Service Department by being more efficient in our work and to communicate issues thoroughly with our customers. If you would like, please call us at (334)347-8906 and ask to speak with Jan, Our Service Manager. We want to ensure this does not happen again on your next visit. Thank you -Mitchell CDJR

March 05, 2020

Tail light issue My wiring problem was found and fixed same day and I was even able to get an oil change while I was there. Thank you to the tech Chris and all the ser More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Daniels, Megan Sutley, Justin Woytek
Mar 05, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Cat, we are pleased to hear that the wiring was fixed as soon as possible and that you were able to get your oil changed on the same day. We want to continue working efficiently everyday so that appreciated customers like you, leave happy! Thank you for letting us know your feedback and leaving us a great review!

March 02, 2020

Great dealership the tech Chris that worked on my was awesome . Highly recommend him to work on your vehicle, did a nice and tidy job More

by gantzgarage.1983
Recommend Dealer
Yes
Employees Worked With
Megan Sutley
Mar 05, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Chris is great and we are thankful to have him be apart of our team! He will be grateful to hear about the kind review you left. Thank you for recommending Chris and our dealership to the community by giving us your feedback and leaving us a 5 Star Review, we truly appreciate it!

February 27, 2020

Great service and communication through the process. I was uncertain about a bit of work that needed to be done and the dealership explained the recommended intervals without a pressure sale. More

by nabfamily96
Recommend Dealer
Yes
Employees Worked With
Alan Daniels
Mar 06, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

nabfamily96, We appreciate you letting us know that our Service Department communicated and explained the different recommendations with you on the work that needed to be done. It is important to us that we continue to communicate thoroughly with our customers so that they are fully aware and understand the service that is being completed on their vehicle. Thank you again for taking the time to give us a 5 Star Rating. We hope to be a help with your vehicle service needs again, in the future!

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