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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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October 02, 2020

I brought my 2015 Jeep Cherokee Trailhawk in for a parts recall. It was done in a professional and timely manner. Every employee that I came in contact with was very friendly. I have no complaints. More

by jpandhusky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan, 5 star, Alan Daniels, Justin Woytek
Oct 03, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with us at Mitchell CDJR. Our goal is 100% customer satisfaction and it sounds like we have achieved that goal with you. We want every visit to our service department to be "five stars"! Our Service Department will be thrilled to hear your feedback!

September 28, 2020

I have always had quick and very dependable service from the service department. They are technically proficient and very easy to work with on problems . More

by ammoman714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Daniels, Justin Woytek
Sep 28, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with us at Mitchell Chrysler Dodge Jeep Ram. Our goal is 100% customer satisfaction and it sounds like our service department achieved that goal with you. We want every experience to be 5 Stars! Our service department will be thrilled to hear your feedback. We truly appreciate your continuous business and support!

September 25, 2020

I have been using the service department for the last seven years. I have always had professional, excellent, and friendly customer service. Their prices are upfront and fair. I would recommend them for More

by emuney8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Daniels, Justin Woytek
Sep 26, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for the 5 Stars! We are so grateful for your loyalty to our service department and appreciate you choosing Mitchell CDJR to help you with all of your service needs. We look forward to seeing you for your next visit!

September 14, 2020

Great service friendly staff I took my car in and it was checked and I was called about what was needed and had it back the next day More

by jimlieu215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan
Sep 15, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a sweet review Jim! We hope to see you back at Mitchell Chrysler Dodge Jeep Ram for your next service visit!

September 06, 2020

We had a vehicle problem and due to a family emergency out of town I needed it done soon. Alan worked with us to get the parts and return our vehicle with the job done ASAP. I have worked with Jan and A More

by ladybugbobbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Daniels
Sep 08, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us and being a loyal customer for the last 20 years! It is always a pleasure to help you and your family with your automotive needs. We are grateful to have you be apart of the Mitchell CDJR family!

September 03, 2020

This is the go to dealership for me. Bought first new Ram truck in 1995. Service department easy to work with. Twenty three twenty four. More

by brannon1242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan, Alan Daniels, Justin Woytek
Sep 03, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Brannon, thank you for giving us the honor to be your go to dealership! We truly appreciate our loyal customers and happy to have you be apart of the Mitchell CDJR family! Thank you for the kind review and leaving us 5 Stars!

September 03, 2020

Overall the service was not bad, relatively. The really, really bad part was trying to charge me $70 for a cabin filter thats $20 online plus $3 shipping. This was my first visit and my trust was immediatel More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Woytek
August 30, 2020

This is the only dealership I will use! They are so good to me! Best service ever! Thanks Guys! You Rock! I'm 100% satisfied! More

by RHONDAK73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg, Darren Wilson, Benny, Josh Malloy, Chad Thrash, Daniel Jersey, Alan Daniels, Justin Woytek
Aug 31, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Rhonda, thank you for the wonderful review! We aim for all of our customers to be 100% satisfied with our service. Thank you for your business and continuous support! We are grateful to have you be apart of the Mitchell CDJR family.

August 27, 2020

Very good experiences with service folks. Everyone helpful. Justin explained the services required and those not yet due. They got me in on time and out quickly. More

by bigman36330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woytek
Aug 28, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

We are happy to hear you had a good experience with our service department and that we were able to help you out in a timely manner! Your time is very important us and its important that we have transparent communication with our customers regarding their vehicle. Thank you for leaving us a 5 star review! We look forward to seeing you for your next service visit!

August 22, 2020

They got us worked in the day we took it to the dealership, even though they were booked. They had great communication with us also!! More

by BJTEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Daniels, Justin Woytek
Aug 22, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for the 5 Star review! It is very important that we have transparent communication with our customers and that we work on your vehicle in a timely manner. We hope to see you again for your next service visit!

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