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Mitchell Chrysler Dodge Jeep Ram - Service Center
Enterprise, AL
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center
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January 01, 2021
Service is always good here, and never have to wait long. Customer service is always good. And price is not bad also. Would recommend to others. Customer service is always good. And price is not bad also. Would recommend to others. More
by jessie.hilton
Verified CustomerEmployees Worked With
Alan Daniels
December 29, 2020
Service is professional and kind. Our jeep has been in twice for a significant period of time and the issue is still not resolved. Noise in the front not resolved. twice for a significant period of time and the issue is still not resolved. Noise in the front not resolved. More
by CJ Taylor
Employees Worked With
Unknown
December 14, 2020
They were great!!! Cost less than I expected and was out of there pretty quick!!! I would use them again!! I hope they all have a Merry Christmas!! of there pretty quick!!! I would use them again!! I hope they all have a Merry Christmas!! More
by Prlred72
Employees Worked With
Alan Daniels, Justin Woytek
December 08, 2020
they did not adjust the air pressure in the tires as the they did not adjust the air pressure in the tires as the front is 65 psi and rear 70 psi per manufacturers guidelines. On top of that, the change in they did not adjust the air pressure in the tires as the front is 65 psi and rear 70 psi per manufacturers guidelines. On top of that, the change in temperatures caused my rear tires to then be low and I had to add air the very next morning (this morning). This is the second time they have rotated my tires and not adjusted the air pressure properly yet charged me for the service. More
by Ben N.
Employees Worked With
Alan Daniels, Justin Woytek
December 01, 2020
I appreciate the personal attention I received on Saturday. Prompt service and I also like being serviced at my appointment time. Awesome job everyone. Thanks Saturday. Prompt service and I also like being serviced at my appointment time. Awesome job everyone. Thanks More
by shannonfeaggins
Employees Worked With
Alan Daniels
November 30, 2020
I was never contacted 2 months past the date I was supposed to be, so I returned to get an update...only to be 2 months past again. I got my estimate for the work needed immediately as asked and noth supposed to be, so I returned to get an update...only to be 2 months past again. I got my estimate for the work needed immediately as asked and nothing. Justin didn’t even believe my warranty covered the work until o had to explain it to him. I’m a service member and I was treated better in basic training. I won’t be returning, ever. Keep the mirror and email me the estimate so I can go elsewhere! More
by xavierjsmith1993
Employees Worked With
Justin Woytek
November 30, 2020
Very helpful and friendly , cashier was nice everyone was helpful in the service department I travel a couple miles to come get my car serviced at this location. helpful in the service department I travel a couple miles to come get my car serviced at this location. More
by tonydemond16
Employees Worked With
Alan Daniels, Justin Woytek
November 23, 2020
We dropped our car off for an oil change appointment and the service department never called to let me know when my car was ready/finished. When We called to find out the status, the service department had the service department never called to let me know when my car was ready/finished. When We called to find out the status, the service department had closed and We were without the use our car for the evening. We had dropped the car off at 1:00pm and the service department either didn’t finish the oil change or didn’t let us know it was complete by close of business. More
by amyptrn
Employees Worked With
Alan Daniels
November 21, 2020
Vey timely repair. Always professional service. Will continue to do business with this dealership. Can not say enough about the service I received at Mitchell Dodge Ram. continue to do business with this dealership. Can not say enough about the service I received at Mitchell Dodge Ram. More
by KEVIN.KELLEY2
Employees Worked With
Alan Daniels, Justin Woytek
November 13, 2020
$107 to hook up a diagnostic machine and then to be told necessary part is no longer made or stocked??? Not very happy camper. Finally told I could download an app to my iPhone where I could display my spe necessary part is no longer made or stocked??? Not very happy camper. Finally told I could download an app to my iPhone where I could display my speed. Very disappointing Also informed I could send the part off for rebuild/recondition but would take 2 to 3 months to get it back. More
by R
Employees Worked With
Justin Woytek
