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Mitchell Chrysler Dodge Jeep Ram - Service Center
Enterprise, AL
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center
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January 13, 2021
Great customer service from the sales floor to the service department! Brought my Jeep for a oil change and it was done in a timely manner! service department! Brought my Jeep for a oil change and it was done in a timely manner! More
by brianstevens611
Verified CustomerEmployees Worked With
Alan Daniels, Justin Woytek
January 13, 2021
Great service, friendly staff. Staff are very nice and answer all your questions. Very professional people I trust on them both of my cars ,really satisfied answer all your questions. Very professional people I trust on them both of my cars ,really satisfied More
by bastidas98
Employees Worked With
Justin Woytek
January 13, 2021
Other than them tell us they could not get to itRight Other than them tell us they could not get to it Right away, they did get it done within a couple of days. It sound much better now! After they work Other than them tell us they could not get to it Right away, they did get it done within a couple of days. It sound much better now! After they worked on it the first time, I called and told Allen there was a lot more noise coming from the motor. If Chrysler is having problems with the flywheel cracking you would think they would cover part of the cost and get better part in the first place. Poor management!! More
by carlnet
Employees Worked With
Kira was very helpful and very pleasant to work with!!, Alan Daniels
January 08, 2021
I gave you 5 stars because all of your service guys were fantastic. I have issues, though, with a multi-billion $ company that can't source parts immediately. This is how the conversation should go for or fantastic. I have issues, though, with a multi-billion $ company that can't source parts immediately. This is how the conversation should go for ordering any part any time: "Hello, warehouse?" "Yes." "This is ______ at Mitchell's Service Department. I need a ________ stat." "We got it. Our driver will have it there in an hour. Sorry for the delay." Don't tell me you can't do it. I know you can More
by Ray
Employees Worked With
Thomas in Service
January 07, 2021
Just had a service completed and it was done in record time! Fast, friendly and courteous. I did a walk in first thing in the morning for a recall and they were able to make me an appointment for the time! Fast, friendly and courteous. I did a walk in first thing in the morning for a recall and they were able to make me an appointment for the following week. I asked if I could just leave the vehicle with them and if they were able to work it in ahead of my schedule to please do so. I also requested an oil change along with an overall inspection. They obliged with me request. I didn’t expect to hear back from them until sometime after the scheduled appointment; I received a phone call before lunch that my vehicle was ready. I was pleased when I went back that everything was completed as promised. Awesome. More
by COFFMAN55
Employees Worked With
Alan Daniels, Justin Woytek
January 05, 2021
Oil change and look at a driver mirror. I was very impressed at Justin’s knowledge on my car. He also was very friendly and he treated me with the most respect. Most car places don’t want to speak t impressed at Justin’s knowledge on my car. He also was very friendly and he treated me with the most respect. Most car places don’t want to speak to a woman or treat us different but he was super! More
by RAMONA.AYCOCK
Employees Worked With
Justin Woytek
January 04, 2021
Excellent dealership. Superior service department. Mr Alan and Mr Justin are professional and knowledgeable. They give superior customer service! Thank you. I will definitely recommend Mitchell’s serv Alan and Mr Justin are professional and knowledgeable. They give superior customer service! Thank you. I will definitely recommend Mitchell’s service department to family and friends. More
by DJ
