Mitchell Chrysler Dodge Jeep Ram - Service Center

I was very pleased with the service I received from Mitchell Chrysler in Enterprise, AL. Josh and Bob were super helpful. The only thing is that I think the part that needed to be replaced should have Mitchell Chrysler in Enterprise, AL. Josh and Bob were super helpful. The only thing is that I think the part that needed to be replaced should have been under warranty because this truck belongs to the USDA and this is the 2nd truck on our area team to have the same thing happen. Also this truck is only one year old with less than 15,000 miles on it. The reason I came to Mitchell Chrysler is because the service department at the Dodge/Chrysler dealership in Dothan,Al is where we initially took it and they were awful. They kept the truck for 3 days and said it would be 8 days before they could get the part and 3 different people said it would be under warranty and then on day 3 said it would not be under warranty. So we took the truck to Mitchell Chrysler and they had the part in 3 days and charged almost $200 less than what Dothan Chrysler was going to charge. I will never refer anyone to Dothan Chrysler but will always recommend Mitchell Chrysler. More

They are easy to work with. Wait time was not long. Personnel was friendly. Waiting room was nice with television for viewing and newspapers to read. Personnel was friendly. Waiting room was nice with television for viewing and newspapers to read. More

First timer... Very friendly and recalls were completed in a very timely fashion. Will definitely be back. Even had my vehicle back by lunch the same day and had 5 recalls. in a very timely fashion. Will definitely be back. Even had my vehicle back by lunch the same day and had 5 recalls. More

Excellent performance. Personnel are very helpful and professional. Will recommend my friends to bring their vehicles to get all the services required. Snacks were offered while I waited. professional. Will recommend my friends to bring their vehicles to get all the services required. Snacks were offered while I waited. More

Came in for an oil change and I received an oil change. Service was cheaper than what quoted. Of course I only have 6,000 miles on the car. Service was cheaper than what quoted. Of course I only have 6,000 miles on the car. More

Mitchell Ram service advisor went out of his way to resolve a time sensitive “Check Engine” light. He found a solution to getting my truck fixed. I spent the better part of two days waiting in your cus resolve a time sensitive “Check Engine” light. He found a solution to getting my truck fixed. I spent the better part of two days waiting in your customer waiting area and all your employees were very friendly and concerned about the time I spent waiting. They offered to go pick me up some lunch. You have a great staff. More

Hello always friendly and courteous. Always reminding me about the free snacks and coffee. Nice accommodations will always recommend to all my family and friends to buy their vehicles here and maintenance d about the free snacks and coffee. Nice accommodations will always recommend to all my family and friends to buy their vehicles here and maintenance done here. More

Very personable staff. Easy to work with. Genuinely concerned about customer satisfaction. All put you at ease and will truly try their best to help or resolve any or all problems. concerned about customer satisfaction. All put you at ease and will truly try their best to help or resolve any or all problems. More