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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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April 23, 2021

They are easy to work with. Wait time was not long. Personnel was friendly. Waiting room was nice with television for viewing and newspapers to read. More

by au_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Woytek
Apr 27, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for rating us 5 stars! Your time is very important to us so we are pleased to hear that your service was taken care of in a timely manner and that you are satisfied with with the welcoming environment we aim to provide to all of our customers. We appreciate you taking the time to share your experience with us and hope to see you around more often!

April 22, 2021

First timer... Very friendly and recalls were completed in a very timely fashion. Will definitely be back. Even had my vehicle back by lunch the same day and had 5 recalls. More

by Amyhanson1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Amy, Welcome to Mitchell Chrysler Dodge Jeep Ram! Thank you for leaving us a 5 star review! We are happy to hear that you had a pleasant experience with our service department and that everything was completed in a timely manner. We look forward to seeing you around more often in the future!

April 22, 2021

Excellent performance. Personnel are very helpful and professional. Will recommend my friends to bring their vehicles to get all the services required. Snacks were offered while I waited. More

by CABAN5019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Woytek
Apr 27, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

We are very happy to hear that you received the excellent performance that we strive to provide all of our customers! Thank you so much for taking the time to share your experience with us. We will be sure to pass along your review with the rest of our team. Your recommendation means a lot to us and we look forward to seeing you again for your next service visit!

April 21, 2021

I had a 9:00 appointment to check the ABS service light, 8 days later I finally get my truck back. No return call from service. More

by wilks_terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiaira Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Woytek, John Mitchell, Jr
April 19, 2021

Came in for an oil change and I received an oil change. Service was cheaper than what quoted. Of course I only have 6,000 miles on the car. More

by southernyankeetrucking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woytek
Apr 20, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review! We appreciate your feedback and look forward to helping you with all of your auto needs down the road!

April 13, 2021

I ordered Goodyear Wrangler white letter tires, When I ordered Goodyear Wrangler white letter tires, When they put them on they were completely black. I went to the service department and ask Rusty abou More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Keen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Starks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kiaira Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Thrash, Daniel Jersey, Paul Andrews
April 10, 2021

Mitchell Ram service advisor went out of his way to resolve a time sensitive “Check Engine” light. He found a solution to getting my truck fixed. I spent the better part of two days waiting in your cus More

by AUBET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Woytek
Apr 10, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

We are glad to hear that our service advisor was able to resolve the problem you were having on your vehicle. We truly appreciate your patience with us and your kind review about our staff at Mitchell Chrysler Dodge Jeep Ram. We look forward to helping you with all of your vehicle needs down the road!

April 08, 2021

Hello always friendly and courteous. Always reminding me about the free snacks and coffee. Nice accommodations will always recommend to all my family and friends to buy their vehicles here and maintenance d More

by frankieklemm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallery and Josh, Justin Woytek, John Mitchell, Jr
Apr 09, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Frankie, We appreciate every customer who walks through our door and we want to make sure we provide a welcoming and friendly environment to all. It is great to hear you enjoy our services here. Your recommendation truly means a lot to us and we appreciate your 5 star review! We look forward to seeing you again soon!

April 02, 2021

Very personable staff. Easy to work with. Genuinely concerned about customer satisfaction. All put you at ease and will truly try their best to help or resolve any or all problems. More

by ltcmaynard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Woytek
Apr 02, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time out of your day to share your experience with us and leaving us a 5 star review! Mitchell Chrysler Dodge Jeep Ram is dedicated to providing you and everyone else who visits with only the best there is to offer! Its so great to hear that our service department was easy to work with and put you at ease. We look forward to seeing you again for your next service visit!

April 02, 2021

Wonderful experience. I am thrilled with our customer experience. We are treated like family on every visit. Their service department is incomparable to any other as they are the best! Thank you. More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Woytek
Apr 05, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

DJ, Hearing you had a "wonderful experience" is what we aim for every customer to receive at Mitchell Chrysler Dodge Jeep Ram. We appreciate you taking the time to leave us a review and we are happy to have you be apart of the Mitchell CDJR family!!

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