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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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June 25, 2021

Steve was great and helped me with any service questions I had. More

by Chase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Polson
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Jun 25, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Chase, We are thrilled to hear that Steve provided you with a great service experience. Thank you so much for taking the time to share your experience with us, we truly appreciate it! We hope to see you again for your next service visit!

June 24, 2021

Staff was very friendly and work was completed in a timely manner. They were very knowledgeable and made it a hassle free experience. Nice job!! More

by jeremy.reeves.l2mgfvt6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Polson
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Jun 25, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for the kind review Jeremy, we truly appreciate it! It is very important for us to have a welcoming and friendly environment and show our customers how much we appreciate them. It is great to hear your vehicle was fixed in a timely manner and that you had a hassle free experience. We will be sure to pass your review along to the rest of our team. Thank you again for the five star review, we look forward to helping you with all of your auto needs down the road!

June 24, 2021

It was quick, thorough and professional! I used the night drop for an early 7am appt the next day. -CB More

by Cynthia Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Polson
Report | Print
Jun 25, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Cynthia, We appreciate you taking the time to share your feedback with us and rating us five stars! We hope to you again for your next service visit!

June 23, 2021

The Service Department was able to get my Jeep in before I went out of town. More

by dplants
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Polson
Report | Print
Jun 24, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

We truly appreciate your time in leaving our Service Department a 5 star review, thank you! We are happy to hear that your vehicle was serviced before you went out of town! We wish you safe travels on your trip and hope to see you again for future services!

June 18, 2021

I have nothing to add. Why a word input requirement! These input is to just satisfy the minimum word requirement. These input is to just satisfy the minimum word requirement. More

by kalipidohee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Polson
Report | Print
Jun 18, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for five-star rating! We truly appreciate it! We hope to see you again for your next service visit.

June 16, 2021

Prompt courteous service. I did not have to wait very long to get waited on. Dealership has a nice, clean waiting area with nice amenities More

by OPAPPY1950
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Polson
Report | Print
Jun 18, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

On behalf of Mitchell CDJR, thank you so much for sharing this great review about our dealership! Maintaining a friendly, welcoming, and clean environment for our customers is very important to us and we are thrilled to hear that you had a great experience with our service department. We hope to see you again for your next service visit!

June 12, 2021

Great communication friendly atmosphere service manager JOSH was very helpful and and knowledgeable of the status of my vehicle thanks for your help and the help your staff provided I’m getting my jeep rea More

by PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Paul, We are so thrilled to hear your positive experience with our Service Department! It is very important that we continue to aim for a friendly and welcoming atmosphere for our customers. The Service Manager Josh is a wonderful asset to our company and we will be sure to pass along your kind review about him. We truly appreciate you taking the time to share your feedback with us and we hope to see you more in the future for all of your vehicle needs!

June 10, 2021

Great customer service and my car was in and out within an hour. Prompt service. The people was friendly, quality of service was great and on time. More

by janetpray2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Polson
Report | Print
Jun 11, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Janet, Thank you for the "five-star" review! We truly appreciate your feedback on our Service Department and are happy to hear you were taken care of in a timely manner! We look forward to seeing you again for your next service visit!

June 08, 2021

Very professional service members, fast, efficient and pleasant to do business with! I’ve had to randomly come into the service dept a few times over the last week or so and have been quickly taken care o More

by amlower0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve was amazing, very accommodating and answered all my questions honestly!
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Jun 08, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us and rating us five-stars! It is very important to us that all of our customers receive efficient service in a timely manner and it sounds like Steven and Kiara have achieved that goal with you! We will be sure to pass along your kind review to the rest of our team. We look forward to seeing you around more often!

May 30, 2021

Although they took a bit long with our car, they had EXCELLENT customer service! I would take my car back anytime!! The staff is truly amazing More

by nsanmiguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Report | Print
May 31, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your service experience with Mitchell Chrysler Dodge Jeep Ram! It is very important to us that we ensure a welcoming and friendly environment and make sure our customers know how much we appreciate them, We are very pleased to hear that you received "excellent" customer service during your visit. We will be sure to pass along this kind review with the rest of our team. We look forward to helping you with all of your auto needs down the road!

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