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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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July 21, 2021

Friendly service, timely and accepted me although I was late. Very thorough with the service I needed. Have a breathalyzer in my Jeep and they were good sports about it. More

by mdowning1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Polson
Jul 23, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time out of your day to share your experience about our service department and rating us five stars! You, our customers, are number one priority and with that we always want to make sure you are satisfied and taken care of in a timely manner. We will make sure the service department sees your kind review. We look forward to continue helping you with all of your vehicle needs and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

July 16, 2021

We have bout 6cars between my husband and myself! They treat us great! Chad will always be our guy! Mr. Greg in Finance always gets us the best deal!!! More

by JFP2344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Thrash
Jul 16, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

We are so grateful for you and your husband and it is an absolute pleasure to have you guys be apart of the Mitchell Chrysler Dodge Jeep Ram family! Thank you for sharing your car buying experience with us and thank you for your loyalty to both Chad and Mitchell CDJR!

July 13, 2021

Very helpful and nice. Always a pleasure dealing with your dealership unlike the dealership in Troy.I drive from Troy to go to your dealership. More

by Karltonswindall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Polson
Jul 13, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Karlton, We truly appreciate you making the drive from Troy to come service your vehicle with us at Mitchell Chrysler Dodge Jeep Ram! It is great to hear that you are satisfied with our service department and we will be sure to pass along your kind words with the rest of our team! Thank you for taking the time to share your feedback with us, it is truly a pleasure to continue helping you with all of your auto needs!

July 12, 2021

Second time with abs brake problems on this truck. They made repairs both times in a timely manner. Very pleased with service. I would recommend them to everyone. More

by SUEZIGLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Polson
Jul 13, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a review and recommending our dealership! It means a lot to us. Your time is very important to us so we are happy to hear that you are pleased with your service and that you were taken care of in a timely manner. We look forward to seeing you around more often and helping you with all of your vehicle needs down the road!

July 08, 2021

Unscheduled visit for first servicing of the DEF system on my truck. Got right in and Dane serviced the system with 2 gallons of fluid showing me how to do it and making recommendations for the future serv More

by bobpassmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane, Steve Polson
Jul 08, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Bob, Thank you for taking the time to share your feedback with us! We are happy to hear that our service department took great care of you. We will make sure to pass your review along to the rest of our team! Thank you again for rating us Five-Stars and recommending our dealership. It means a lot to us and we hope to help you with all of your vehicle needs down the road!

July 06, 2021

Made an 1PM appointment- service technician still out for lunch tool vehicle in at 1:15 customer had arrived 20 minutes prior to appoint. Service too approximately 1:45 minuts Shop went through vehicle More

by alwm21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Polson
July 05, 2021

The service department was quick, but thorough and discussed all issues with me. More

by osobodaciousmastiffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Polson
Jul 06, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback and leaving us a five star review! Your time is important to us and our team of professionals always want to ensure our customers are taken care of in a timely and efficient manner. We will be sure to pass along your review to the rest of our team and we hope to see you again for your next service appointment!

June 30, 2021

Scheduling service was easy and work completed when they said it would be. More

by ferrellr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave a review and recommending our dealership, we truly appreciate it! We are happy to hear you had a smooth experience with our service department and that everything was completed in a timely manner for you. We hope to see you again for your next service visit. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

June 29, 2021

Slow in getting parts in, slow in getting appointment, and technician slow in getting the job done. Overall just a slow experience even though it was just warranty work. More

by liloakstump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiaira Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2021

Very curtious my vehicle was taken in on time and finished when they said it would be More

by Boldinrickrboldin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Polson
Jun 28, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time leave us a review and rating us five stars, we truly appreciate it! Your time is very important to us so we are happy to hear that everything was taken care of in a timely manner. We hope to see you again for your next service visit!

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