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Mitchell Chrysler Dodge Jeep Ram - Service Center
Enterprise, AL
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center
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September 10, 2021
Everyone we came in contact were polite and courteous. Very organized. Super job Thank you Cashier was awesome also Will refer friends and family for sure Very organized. Super job Thank you Cashier was awesome also Will refer friends and family for sure More
by Easymony
Verified Customer
September 01, 2021
Very friendly staff, however it seems nearly every time I have my vehicle serviced, there is an issue. Part of my service involved an alignment. The car drives straight and true, however when driving straig have my vehicle serviced, there is an issue. Part of my service involved an alignment. The car drives straight and true, however when driving straight on a flat road the steering wheel is offset to the left. A new vehicle with less than 10k miles absolutely should not do this. Clearly the technician would have noticed this but either didn't do a test drive or didn't care to make it right. More
by mtaylor19710
Employees Worked With
August 16, 2021
I had a awesome experience at Mitchell chrysler, Dodge and jeep the staff was very helpful and polite. I enjoyed the way the kept me in form with the maintenance on my vehicle . I look forward to a follow and jeep the staff was very helpful and polite. I enjoyed the way the kept me in form with the maintenance on my vehicle . I look forward to a follow up appointment with them within the next week or so. . Again thank you all for everything More
by anthonypouncey
Employees Worked With
August 16, 2021
I was very dissatisfied with the service I received, I had an appointment at 1:00 to get tires put on my car I left at 4:00. I don’t feel it should have taken that long with an appointment!!! had an appointment at 1:00 to get tires put on my car I left at 4:00. I don’t feel it should have taken that long with an appointment!!! More
by Vivian cole
Employees Worked With
August 12, 2021
The customer service was fine. But the price for an oil change is ridiculous. Last oil change I got there it was around $40 dollars. This time for the same thing was around $76...it's insane. change is ridiculous. Last oil change I got there it was around $40 dollars. This time for the same thing was around $76...it's insane. More
by elizabeth.catrett
Employees Worked With
Other Employees :
Chad Thrash, Daniel Jersey, Paul Andrews, Ryan Faircloth, Nathan Simmons
August 12, 2021
Service dept was polite and very professional. The mechanics were done servicing my vehicle a lot sooner than I expected. My husband is highly satisfied with the service. mechanics were done servicing my vehicle a lot sooner than I expected. My husband is highly satisfied with the service. More
by debnicholas
Employees Worked With
August 04, 2021
The tech and rep for this service were very courteous and professional. The female service rep was very knowledgeable and informative. The service tech was also informative on one of the issues I had professional. The female service rep was very knowledgeable and informative. The service tech was also informative on one of the issues I had More
by Josh
Employees Worked With
July 27, 2021
I took my 2019 Ram 1500 in for an oil change.I wasn't helped by the service manager but the man that helped me was very nice.It was a good experience. helped by the service manager but the man that helped me was very nice.It was a good experience. More
by jmc19582003
July 26, 2021
I brought my Van in on 1 June and Steve let me know right away that the service department was low on personnel and had a large back log and it might take a while to get to the Van. I understood the situatio away that the service department was low on personnel and had a large back log and it might take a while to get to the Van. I understood the situation and told him to just let me know when it goes into the shop. Steve did that and kept me up to date on the car’s repair. It was a rather complicated issue with the dash and instruments and Steve worked with my warranty company and got the Van repaired. Great service and awesome communications with the customer. Super thanks to Steve! More
by Cshea332
Employees Worked With
Steve Polson
July 22, 2021
This was the first time I have had my vehicle serviced at this dealer (30k). The people and the work done on my vehicle were great. I will definitely continue to bring my vehicle to Mitchell for service. this dealer (30k). The people and the work done on my vehicle were great. I will definitely continue to bring my vehicle to Mitchell for service. More
by majormoser
