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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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October 16, 2021

Came to the Dealer with a "Check Engine" light on. The Service writer jumped right on it and a technician had me on my way in 30 minutes. More

by Gunjock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

We are very pleased to hear that our Service Department was able to serve you efficiently in a timely manner and had you set to go in no time. We will be sure they see the awesome review you have wrote. Thank you so much for taking the time leave us a review and rate us five stars. We look forward to helping you with all of your automotive needs down the road and we appreciate you choosing Mitchell Chrysler Dodge Jeep Ram!

October 15, 2021

Every one was very helpful and the very quick so my wait wasn't long. More

by wkmkeith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! Your time is very important to us so we are happy to hear that you were helped in a timely manner. We hope to see you again for future services!

October 13, 2021

First time bringing in my new Challenger, my Service writer was prompt, professional and professional in her diagnosis of the issue. More

by Gunjock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

On behalf of Mitchell Chrysler Dodge Jeep Ram, we would like to thank you for sharing this great review about our Service Department! We are thrilled to hear that Kiaira was prompt and professional. We will be sure to share your feedback with her and the rest of our team. We look forward to working with you again in the future!

October 08, 2021

Satisfied with my last service experience. Vehicle repaired under warranty because part had not been replaced very long ago. More

by tgibson1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr. Gibson, We are very happy to hear that you are satisficed with your last service experience and that repairs were covered under warranty. Thank you for taking the time to leave us a review and sharing your feedback with us. We appreciate you choosing Mitchell Chrysler Dodge Jeep Ram and look forward helping with all of your automotive needs in the future!

October 06, 2021

Took our Jeep in yesterday. They did a great job and completed fast. I was able to her a ride home as well. Would recommend. More

by Slagals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your service experience with us and recommending our dealership! It truly means a lot to us. It is very important that all of our customers are 100% satisfied before they leave and it looks like our service department has achieved that with you! We look forward to helping you with all of your automotive needs in the future!

October 04, 2021

I was there for a simple oil change and three hours later I was still there and very unhappy. More

by msdanielle89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiaira Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Easy check in. Finished service in the time promised. Friendly and supportive. If in the area will return . More

by Wesleyjames1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Wesley, Thank you so much for taking the time to share your recent service experience with us! Customer satisfaction is very important to us and we will look forward to seeing you around more often in the near future!

September 28, 2021

Customer service is always top notch. Folks are greeted and treated with respect and service is always prompt. More

by Rickparsons1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Rick, Thank you so much for rating us five stars! We are grateful for each customer who walks through our doors and we strive to always provide a welcoming and friendly environment for you. We will be sure to pass along your kind words to our service department and the rest of our team. Thank you for allowing Mitchell Chrysler Dodge Jeep Ram to help you with all of your automotive needs!

September 24, 2021

TERRIBLE! Dealership had car over 2 months to service the car. The car had recently had major work done and would not crank. I talked to five different service writers over the 2 month period about the a More

by One highly dissatisfied customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kiaira Nash
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, scott, and Destiny
September 23, 2021

Service depart was able to assist in a timely replacement of my vehicles batteries And had them on hand. More

by blckhwk160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Your time is very important to us so we are happy to hear that our service department was able to assist you in a timely manner! Thank you so much for taking the time to share your feedback with us. We hope to see you again for future service appointments!

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