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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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December 15, 2021

Had an appointment at 7am for oil change and flat repair. Took them 10 hours to complete. I was told technician started job and left half way through and apparently no one noticed. Poor supervision. Had resi More

by James O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
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December 13, 2021

Did some warranty work for me while out of town and didn’t an excellent and timely service! More

by Justjaymoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

We are so happy to hear that our Service Department at Mitchell Chrysler Dodge Jeep Ram did an "excellent" job and took care of you in a timely manner! Thank you so much for taking the time to rate our dealership five stars and sharing your experience with the rest of us. We truly appreciate it and hope to see you around more often for future service visits. Happy Holidays!!

December 10, 2021

I will return for more service if needed,they were curtious and professional.Good people and really I enjoyed their company for the short time I spent time I spent with them. More

by MOORMAN.DANNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Dec 10, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Danny, Thank you for recommending our dealership! We appreciate you taking the time to share your service experience with us. It is very important to us that our customers leave satisfied and we look forward to seeing you around for future service visits.

December 10, 2021

Everything went well, polite personnel, no problems. Appointment on time. Dealership being remodeled and a little confusing as to service entrance. More

by Sbstiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Dec 11, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time out of your day to share your service experience and rate us five stars! We truly appreciate it and look forward to seeing you around more often for future service visits.

December 02, 2021

Please wrote at least 15 words about this dealership. Good service, they changed by oil and use good oily oil. More

by chasonjmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Matthews
Report | Print
Dec 03, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

We are happy to see that your recent service visit was a five star experience! We always want to make sure our customers leave 100% satisfied and based of your five star rating, it looks like we have achieved that goal with you! We truly appreciate you recommending our dealership and taking the time to leave us a review. We hope to see you again for your next service visit!

December 01, 2021

Great dealership would recommend to come back definitely Is great service Friendly people Helpful Manageable prices More

by Moniquetankersley2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Matthews
Report | Print
Dec 01, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Monique, It is wonderful to hear that you received great service on your recent visit with our Service Department! We strive daily to make sure all of our customers leave 100% satisfied and sounds like we have achieved that goal with you. Thank you for recommending our dealership and taking the time out of your day to share your feedback with us. It is truly appreciated. We will be sure to pass along your kind words with the rest of our team and we look forward to seeing you around more often!

December 01, 2021

Destiny was great. She squeezed my appointment in last minute. Also made sure everything was done in a timely matter. More

by Masondarwin82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Matthews
Report | Print
Dec 01, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Mason, We are so happy to hear Destiny was able to get you and make sure everything was done in a timely manner! Thank you so much for taking the time to share your experience with us and rating us five stars. We will be sure to pass this along to Destiny and the rest of our team. We hope to see you again for your next service visit!

December 01, 2021

Kayla gave excellent customer service she was very professional and honest about what was going on with my car More

by Lieshia76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Dec 01, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Leisha, "Excellent Customer Service" is exactly what we strive to provide to all of our customers and we are so delighted to hear that our Service Department did just that! We truly appreciate you leaving us a review and rating us five stars. Please come back and visit us again for your next service visit!

Dec 01, 2021 -

Lieshia76 responded

Thank you guys for all y’all tried to do for my vehicle.

December 01, 2021

When I arrived for my appointment time, there was a line of 4 cars/trucks leading into the service bay. I waited for about 10 minutes without any movement, so I went in to see what was happening, all 4 vehi More

by STOCKHAUSENX6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Matthews
Report | Print
November 22, 2021

Very friendly staff. Kept me up to date on the progress of my car and explained in detail all that needed to be done More

by bamafreak01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Nov 23, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

We truly appreciate you taking the time to share your experience with us regarding your recent service. Our Service Department and the rest of our staff will very happy to see the kind words you have wrote. It's important that our customers feel welcomed and appreciated during their visits and that they are kept in the loop while their vehicle is being serviced on. Sounds like our crew has achieved that goal with you! Please come back and visit us soon!

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