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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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January 06, 2022

Job that was requested was done after I had to take my car back to fix the issue. The service department employees and manager were professional. More

by Jeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your opinions, they mean a lot to us. We are happy to hear that the problem your vehicle was having has been taken care of and that our staff was professional during your visit. However, we apologize that you had to bring your vehicle back a second time to get it fixed. This is not our usual service and we have passed your review along to our Service Manager and Fixed Operations Director. We want to ensure this does not happen again. Once again, thank you for taking the time to share your feedback with us. We look forward to helping you with all of your vehicle needs down the road. Best Regards, Mitchell Chrysler Dodge Jeep Ram

January 05, 2022

In my personal opinion this dealership is one of the best ones I've been associated with. They have always treated me with the utmost respect Everyone is well trained and very professional in their posi More

by peggieburgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
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Jan 08, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Peggie, We truly appreciate you sharing your kind feedback and rating our dealership five-stars! It is great to hear that our team of professionals is taking great care of you and that it is a pleasure for you to come service your vehicle with us. We work hard provide all of our customers top-notch service and it looks like we hit the mark with you. We will be sure to pass along your kind words with the rest of our team. We look forward to helping you with all of your vehicle needs for many years to come and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

January 04, 2022

Wonderful people to deal with always professional and friendly get you in and out in a fair amount of time More

by eandsdisotel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Jan 05, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're so happy to hear you had a professional and friendly experience and that you were taken care of in a timely manner. We look forward to seeing you again for your next service appointment. Until then, we're here if you need anything!

January 01, 2022

My van turned off in the intersection of hwy. 84 the day after it was serviced. I had to call customer service several times to check on the status of my van. More

by kcourtney6783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiaira Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
December 28, 2021

Very helpful and do the job correctly from past experiences with them for the most part. More

by amazinclete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Dec 29, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for the five-star rating and supporting Mitchell Chrysler Dodge Jeep Ram. We continue to strive for 100% customer satisfaction by working efficiently and effectively to make sure you are taken care of. We look forward to helping you with all of your vehicle needs down the road!

December 25, 2021

They do a really great job on everything that they the work they do is great I love them More

by quincyqtip36
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Dec 27, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Hi Quincy, Thank you so much for sharing your positive feedback with us regarding your recent service visit. We are so happy to hear that our staff took excellent care of you, and we will make sure they see your kind review. We hope to see you again for future service visits and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

December 25, 2021

I took my jeep in for oil leak,picked it up with an coolant leak More

by Dorothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
December 24, 2021

Very personable professionals. Enjoyed the service and good conversation. Looking forward to the return visit next month. More

by Shane Pomerenke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Dec 27, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

Shane, We really appreciate you taking the time out of your day to share your feedback with us. Your five-star review means a lot to us, and we will be sure to pass it along with the rest of our team. We look forward to working with you again next month and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

December 23, 2021

Dropped our jeep off for svc & tire rotation, which was good however no one bothered to check PSI in the tires and returned to use with low pressure. So svc when we're told a multi point would be done. Gue More

by Schafferlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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December 17, 2021

Always great service and very helpful people. I just hate it takes so long to get in. More

by COUNTRYGIRL6281972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2021 -

Mitchell Chrysler Dodge Jeep Ram responded

We strive to provide all of our customers with a great experience and we love to hear that our Service Department always provides you with great service! We have been extremely busy in our Service Department and working on adding more experienced technicians to our team. We truly appreciate your patience with us while we work diligently to service everyone's vehicles in a timely manner. Thank you for taking the time to share your feed back and recommending our dealership. We look forward to seeing you more often for future service visits!

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