Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

Sort by
March 08, 2022

Price was fair for the service department. Can't say anything about the sales side. More

by sethw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The tech that did the service!
Report | Print
Mar 09, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Seth, Thank you for your feedback and rating our dealership five-stars. We truly appreciate it and hope to see you around more often for future services!

March 06, 2022

Quick and knowledgeable service. Excellent cleaning. Great first time customer experience. Would recommend to a friend More

by Perk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Mar 07, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to share your recent experience with us and recommending our dealership to others, it means a lot to us! It is great to hear that our team has been quick and knowledgeable with your services and that you had a great first visit! We are grateful you chose Mitchell Chrysler Dodge Jeep Ram, and we look forward to seeing you around more often for future services!

March 05, 2022

Great people to have worked on my car thank you easy in easy out all in about a hour More

by colepaul72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Mar 07, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Paul, Thank you so much for taking the time to leave us a five-star review! It is great to hear that you were taken care of in a timely manner, and we will be sure to pass your kind words along to the rest of our service crew! We look forward to seeing you again for your next service visit. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

March 02, 2022

The staff are very professional and friendly. I feel very good when they check my jeep. More

by joe.roughneen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Matthews
Report | Print
Mar 04, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Joe, Thank you so much for taking the time to leave us a review and rating our dealership five-stars! We truly appreciate it, and we will make sure to let service know to keep up the good work. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

March 02, 2022

Got me in next day for an appointment and got my oil change done quickly. The girl at the service desk is always so nice, I believe her name is Destiny maybe? More

by Courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Matthews
Report | Print
Mar 04, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Courtney, We truly appreciate you taking the time to share your recent service experience with us and giving us a five-star rating! It is great to hear that you were taken care of in a timely manner, and we will be sure to pass along your kind review to Destiny. Come back and see us again soon!

February 24, 2022

They got me In before the Dothan service department. They where quick and they communicated the entire time. Very happy with my experience. More

by Jvarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Matthews
Report | Print
Feb 25, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr. Varney, We truly appreciate you taking the time to share your recent service experience with us and recommending our dealership! We are thrilled to hear that we were able to get you in sooner and that you were happy with your visit. We will be sure to pass along your review to the rest of our team and tell them to keep up the good work! We look forward to seeing you more often for future visits and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

February 24, 2022

They take good care of their customers. They are very professional and always concerned about making sure the customer is satisfied with the work performed on their vehicle. More

by peggieburgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Feb 25, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Peggie, We truly appreciate your kind feedback on our service department. Our customers are top priority and it important to us that no one leaves unsatisfied. Thank you again for taking the time to leave us a five-star review! We will make sure to share your review with rest of our team and look forward to serving you again!

February 22, 2022

Brought my truck in for an oil change and requested mobile 1 . Had my oil changed as requested and everyone was extremely helpful and friendly. The prices were cheaper than my usual place so we will b More

by aviationhero76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience and leave us a five-star review! We are happy to hear that everyone was extremely friendly and helpful during your visit and that our pricing on your oil change is competitive. We will be sure to pass your review along to the rest of our team. We look forward to seeing you around more often for future services and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

February 17, 2022

Stalled doing my cars diagnostics for 4 months! I dropped it off in the beginning of November, and was told it would be ready by mid December at the latest. Called in mid December, get told there a More

by AvaNoralei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Destiny Matthews
Report | Print
Feb 18, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Ava, Thank you for taking the time to share your feedback with us. It is disappointing to read that your experience with our service department was not satisfactory and we apologize for the frustration you have experienced. We are working hard to add more experienced members to our team while doing our best to accommodate all of our customers in a timely and efficient manner while being short staffed. Our customers are top priority and we do not want anyone leaving our dealership believing we have not made every effort to solve the issue. Though some of the parts you are needing are no longer available to order, we would like the opportunity to make this right for you. If you would like to discuss this matter further, please contact Kim, our Internet Manager at 334-464-2517. Sincerely, Kim

February 11, 2022

The were kind and helpful and repaired my serpentine belt....engine light is back on. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
1
...
52
53
54
...
77