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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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April 15, 2022

Reggie, Destiny, Kiara, Ed. ..All of them! Great Customer Service! Very Friendly! Never make you feel like an inconvenience More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Gordon, Destiny Matthews
Apr 16, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Jess, We are so happy to hear that our team provided you with great customer service! It is very important to us that all of our customers are satisfied and receive the best service possible. We will be sure to pass along your kind review to Reggie, Destiny, Kiaira, and Ed. Thank you for rating dealership five-stars and leaving us a review. We look forward to seeing you around more often!

April 12, 2022

Very friendly customer service people, but weren't able to fix my truck's issues. More

by Wander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

The Service Department has came a looooooong way since a few, few years back. I took my Car there 3 times and each time was the worst experience I ever had at a Car dealerships service department. It was so More

by James T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Technician that worked on my White 2011 Dodge Challenger , Destiny Matthews
Apr 01, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Hi James, On behalf of Mitchell Chrysler Dodge Jeep Ram, thank you for the awesome review about our Service Department! We are delighted to hear that our Service Advisors and Technicians took great care of you. Customer Satisfaction is top priority. We will always continue to strive on improving our customers experiences. Thank you for taking the time to share your feedback with us. We will pass this review along to our team and let them know to keep up the good work. We look forward to seeing you around more often James!

March 31, 2022

Service department was prompt in attending to my specific needs. They were polite and helpful. Also was greeted by my salesman (Tay) in the hallway. He has always been very nice !! Not a bad experience at More

by blakecobb23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tay Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Blake, We truly appreciate you taking the time to share your recent experience with us! It is great to hear that our Service Department was prompt to attending your needs and were helpful throughout the process. Tay always wears a smile on his face and its no surprise that he was right there to greet you! Thank you again for taking the time to leave us a review, we look forward to seeing you around more often!!

March 28, 2022

The dealership in enterprise is very kind and eager to please. I have no complaints only complements! More

by JEROME012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Mar 29, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Jerome, We truly appreciate you taking the time out of your day to leave us a review! We are happy to hear that our Service Department has been kind and eager to assist you. Customer satisfaction is very important to us and it looks like our team has achieved their goal with you. We will be sure to pass along your kind words with the rest of our crew. Thank you again for sharing your feed back with us-we appreciate you choosing Mitchell Chrysler Dodge Jeep Ram and we look forward to seeing you around more often!

March 26, 2022

I had an scheduled appointment for around 8:00 am. and it was almost 3:00 p.m. before I got my vehicle back and still had issues with it. More

by Orlando.jh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
March 22, 2022

I had appointment for an oil change at 8:00 I got my vehicle back almost at 3:00 p.m. Not professional quilaty service More

by Orlando.jh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2022

On time as promised and excellent customer service. Great waiting area with refreshments, but I walked to nearby restaurant for lunch More

by Robert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Mar 18, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Robert, We are pleased to hear you received excellent customer service and that you were taken care of in a timely manner on your recent visit. Your feedback means a lot to us, and we appreciate the five-star rating! Your review will be passed along to the rest of our team, and we look forward to seeing you more often for future service visits.

March 17, 2022

They were very prompt on my appointment time and did exactly what I needed. There was good communication, and I would definitely go back More

by tommy.adkinson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Tommy, Thank you so much for the five-star review! We are delighted to know about your prompt service and hear that we will be seeing you again for future service visits. We will be sure to pass your kind review along to the rest of our team and tell them to keep up the good communication and work. We appreciate you choosing Mitchell Chrysler Dodge Jeep Ram!

March 08, 2022

Excellent service and customer care. Very professional and knowledgeable - kept me informed on the progress of the work. More

by skoach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Mar 08, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for the five-star rating and leaving us a review! We are happy to hear that you received excellent customer care and service on your recent visit. We will be sure to pass along your review to the rest of the team and tell them to keep up the great work. We look forward to seeing you more often for future service visits!

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