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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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June 08, 2022

Service was quick and the staff was very friendly. Willing to answer any questions we had. I have done business with several Dealerships in area and this business is so far ahead of then, it is unrea More

by hjthompson002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Jun 08, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

It is so great to hear your awesome feedback regarding your recent experience with our Service Department! It is very important to us that we are transparent and to take care of any questions or concerns you may have. We are also looking forward to our new dealership and we truly appreciate you taking the time to leave us a review and your recommendation means a lot to us! We will be sure to tell our Service Department to keep up the great work. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

June 07, 2022

Great people and great fast service! I will take all my cars here for service! More

by lavenell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Jun 07, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for rating our Dealership and Service Department 5 Stars! We look forward to seeing you around more often and we appreciate you choosing Mitchell Chrysler Dodge Jeep Ram!

June 02, 2022

Mitchell Chrysler Dodge was very friendly, speedy and thorough with the service they recently provided for us. We had a great experience! More

by beachwalk2a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Jun 03, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We are thrilled to hear that our Service Department has provided you with a great experience! Your feedback is greatly appreciated and we will be sure to pass along your kind review to the rest of our team and let them know to keep up the good work. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

June 01, 2022

Contacted dealer in February about engine troubles and made an appointment for end of March. Our appointment was not honored and our vehicle sat an additional 5 weeks before any work was started. Upon com More

by Us_army_av8r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Destiny Matthews
Jun 01, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr. and Mrs. Lopez, Thank you again for taking the time to share your feelings and comments about our dealership. We apologize for the Jeep’s delay in getting us the part for your HVAC System. As you know, we are at the mercy of the Manufacturer. Unfortunately, we were unaware of the HVAC System not working due to your vehicle being towed in for a failed engine and the battery being dead. As promised though, our Service Director did complete the Engine replacement for you before June. We will contact you as soon as we have the part and make sure it gets installed the day the part arrives. Thank you for your patience, Mitchell Chrysler Dodge Jeep Ram

May 31, 2022

I no longer use this service department. After several horrible experiences. During simple oil changes on my Durango the oil filter was double gasketed at least 2 times. That caused ov More

by Skyhazzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

We always receive quality service at Mitchell Jeep. The staff is friendly and helpful. It’s a small thing, but they don’t get my car dirty when servicing it. More

by SERKELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We truly appreciate you taking the time to leave us a five star review and sharing your feedback with us and the community! It is great to hear that our Service Department has provided you with friendly, helpful, quality service .Your review means a lot to us and we look forward to helping you with all of your vehicle needs for many more years to come!

May 20, 2022

Friendly environment. The waiting room was clean. The service area seemed well organized and not cluttered. More

by hjthompson002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
May 20, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a kind review and for sharing your feedback with us regarding your recent service visit. It is important to us that we create a friendly and clean environment for our customers and it’s great to hear that it’s exactly what you experienced. We appreciate you recommending our dealership and hope to see you around more often! Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

May 15, 2022

Dropped it off the night before and it was done before I went to work the next morning! Can’t beat that! More

by epdk9sn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Thrash, Destiny Matthews
May 16, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for the five-star rating and taking the time to share your experience! We are thrilled to hear that you were taken care of in a timely manner. We will pass your kind review along to our Service Department and tell them to keep up the great work! We appreciate you choosing Mitchell Chrysler Dodge Jeep Ram and look forward to helping you with all of your vehicle needs for many more years to come!

May 13, 2022

Reggie was an absolutely professional worker and handled my issue with patience and ease. He told me how long it would take to fix the problem and I’m not even sure it took that long.. a true professional. More

by Ashleykilow84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
May 14, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Ashley, We truly appreciate you taking the time to share your experience with us and rate our dealership five-stars. It is great to hear that Reggie kept you up to date on the servicing of your vehicle with patience and ease. We will make sure to show him the kind review you have left. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram, we look forward to seeing you around more often!

May 11, 2022

They were prompt and found problem Ann fixed brakes from swirling the were honest and professional More

by Kelley.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
May 13, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We truly appreciate you sharing your experience with us and rating our dealership five-stars! It is great to hear that the issue your vehicle was having was taken care of in a professional and timely manner. We will make sure to pass your feedback along to the rest of our team and tell them to keep up the good work. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

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