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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

Sort by
July 01, 2022

Went to have my Jeep worked on, told them everything that has already been done.. they didn’t listen and did everything again.. cost me $1000 and still didn’t fix the issue. More

by Ftruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiaira Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
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June 29, 2022

You were able to get me in sooner than other dealership could. Thank you for Taking good care of my wife's car. More

by Vernon hogans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Vernon, We are happy to hear that we were able to get you in sooner and It was our pleasure taking good care of your wife. We truly appreciate you taking the time leave us a review and rate our dealership five stars. We look forward to helping you both with all of your vehicle needs down the road!

June 27, 2022

Kiara is excellent service advisor. She kept me informed the entire time I was waiting for my vehicle. More

by Carson.francis69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 25, 2022

In and out fast but waiting on parts to get called back in and they couldn’t find issues I was concerned about More

by Joseph Dozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Jun 27, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Joseph, We appreciate you taking the time to rate and recommending our dealership! Regarding the issues you are concerned about, your rotors appeared rusty which could be a result of the squeaking you occasionally hear. Based on your file, the parts needed for your vehicle are currently on back order. Our Service Manager will call you the minute they arrive. If you have any other questions or concerns, please call our Internet Manager Kim, at 334-347-8906. Best regards, Kim

June 20, 2022

I went in for a recall and oil change. It took less then a hour. I was surprised to get in and out so quick. Great job by this team. Keep up the great work. More

by sfcsam2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Jun 20, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave us this wonderful review regarding your recent visit with our Service Department. It is always important to us that our customers are taken care of in a timely manner and leave satisfied. Based on this review, it looks like we have achieved that goal with you! We will be sure to pass this along to the rest of our crew and let them know to keep up the good work. Please come back and visit us soon!

June 15, 2022

Had oil change and requested that they replace a fuse that was broken. They did not Eben check it as l had a piece of tape on fuse box. It took the PR Lady and F @ I to get me fuse . Sales is SUPER !! More

by dennisd1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Thrash, Paul Andrews
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Jun 15, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Dennis, Thank you for sharing your feedback with us. We apologize for the delay on your fuse but are happy to hear that our Internet Manager and F&I Manager got that situated for you. Paul is indeed super and he will be so happy to read the kind review you have left! We truly appreciate your continuous business and support and are so delighted to have you be apart of our Mitchell Chrysler Dodge Jeep Ram family!

June 14, 2022

Very nice and friendly and very helpful and caring I will be back to this dealership More

by sassy3219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Jun 14, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We truly appreciate you taking the time to share your feedback and rating our dealership five-stars! It is great to hear that we will be seeing you around more often for future services. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

June 14, 2022

Best service we have had since we bought our diesel truck in 2016. In and out in the time they told us, all Employees helpful and friendly. Going there for all service going forward. More

by ptt2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Andrews, Destiny Matthews
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Jun 15, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We are so thrilled to hear that our Service Department took care of you in a timely manner and that you had a great experience on your recent visit,. Thank you so much for taking the time to write us a review and rate our dealership five-stars! We look forward to helping you with all of your vehicle needs for many more years to come!

June 14, 2022

Called, made a service appointment for my husband’s Jeep. They did exactly what I asked and very quickly! More

by DPreachers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Jun 15, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

It is great to hear that our Service Department was able to schedule you in and take care of your vehicle needs in a timely manner! We appreciate you making a service appointment and we want to thank you for sharing your feedback with us. We will be sure to pass along your kind review with the rest of our team and tell them to keep up the good work. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

June 10, 2022

This service center is efficiently run, gets you in and out and is easy to schedule with. People are friendly and professional. More

by bar4016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews
Report | Print
Jun 10, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing this great review about our Service Department! It is important to us that our customers are taken care of in a timely and efficient manner and it sounds like we have achieved that goal with you. We will be sharing your feedback with our team and we hope to see you around more often in the future! Thank you for choosing Mitchell Chrysler Dodge Jeep Ram.

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