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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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August 11, 2022

Friendly and competent staff. Listens to customers and shows concern. Prompt appointment time even though they looked very busy 👍 More

by AUBET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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Aug 12, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We truly appreciate you taking the time to share your recent experience and recommending our dealership, it means a lot to us! We will be sure to pass this review along to the rest of our Service Department and tell them to keep up the good work. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

August 10, 2022

Service was scheduled quickly and performed in a timely manner. I was surprised they seemed to have been caught up. More

by RTCAMPBELLSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Aug 10, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We are working diligently to make sure all of our customers are taken care of in a timely manner, and it is great to hear that your services were preformed quickly. We appreciate you taking the time out of your day to share your feedback with us and thank you for choosing Mitchell Chrysler Dodge Jeep Ram! We look forward to helping you for many more years to come.

August 05, 2022

As the internet manager she helped me ID a path to recognize Mr. Nash for his assistance rendered on 2 July 2022. More

by Tony
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2022 -

Tony responded

Mr. Nash went above and beyond to provide me assistance on Saturday 2 July 2022. It is folks like Mr. Nash and the quality of person he is that makes customers like me return to a place of business time and time again.

Aug 05, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Tony, We are thrilled to hear that Kiaira Nash went above and beyond to assist you on July 2nd. We will make sure to pass your kind review along and let her know to keep up the good work. We look forward to seeing you around for future services and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

July 29, 2022

The service and dealship is very pleasant and courteous to public. They are very attentive to customers needs and commit to make it right. More

by Kimlawrences
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tay Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Kim, We are delighted to see the kind review you have shared, and we truly appreciate you taking the time to rate our dealership five-stars! Thank you for being a loyal customer and choosing Mitchell Chrysler Dodge Jeep Ram! We look forward to helping you with all of your future vehicle needs.

July 24, 2022

A month long experience. More than 15 words, needed. In the end felt o.k. More

by hbostic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kiaira Nash
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie
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July 21, 2022

They were fast and helpful. Got me in and got me right out. Thank you. More

by TKINGG012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Matthews
Report | Print
Jul 22, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review. We are happy to hear you had a fast and helpful service experience and we appreciate you choosing Mitchell Chrysler Dodge Jeep Ram!

July 15, 2022

Nice and professional folks. Work was on time and completed to my satisfaction. Thank you. More

by HE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We truly appreciate your five-star review and sharing your feedback with us! It is great to hear that our service department was able to help you in a timely and efficient manner. We will be sure to pass along your kind words to the rest of our team. Please come back and visit us soon!

July 09, 2022

The service department have an oustsnding team. They were very professional, provided an outstanding service, and answered all my questions. More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews, Heather Stewart
Report | Print
Jul 09, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your fantastic review! It is great to hear that our Service Department provided you with outstanding service and helped you with all of your questions. We will be sure to pass your kind words along to the rest of our team and we look forward to helping you with all of your vehicle needs for years to come!

July 07, 2022

Did a good job. Had take in at seven and it didn’t get in the shop until 2:30! More

by sesimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Jul 07, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr. Simmons, We appreciate you recommending our dealership and sharing your feedback with us. We are pleased to hear our Service Department did a good job. Based on your file, it appears the day you dropped your vehicle off for service we were shorthanded on a technician, so we appreciate your patience as we worked diligently on getting things done in a timely manner. We are here for you anytime and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

July 04, 2022

Excellent customer service by Heather at the service desk. Very happy with the work they did on my Jeep. More

by Sidneybaker0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Jul 05, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Sidney, Thank you for this great review! We are thrilled to hear that Heather took great care of you! We will let her know to keep up the good work. Please come back and visit us soon!

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