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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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September 01, 2022

Prompt service, didn’t keep me waiting. Kind courteous service, a welcome change from my last visit to Dothan Jeep More

by timothy.boland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Sep 02, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Timothy, Thank you for sharing this great review about our dealership! We are pleased to hear that you received prompt, kind and courteous service. Customer satisfaction is very important to us, and we aim to make sure our customers leave happy. We are here for you anytime and look forward to seeing you around more often for future services!

August 31, 2022

It’s all about relationship I’m not going anywhere soon…🏁🏁 I get repairs done quickly and I’m treated with respect and I give respect right back and more of my business in the future More

by myvipergtsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Aug 31, 2022 -

myvipergtsr responded

Let Chris know or should I say Mr. Mopar you are the man!!🏁😎

Aug 31, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for the awesome review! Here at Mitchell Chrysler Dodge Jeep Ram, we value each and every one of our customers and it is very important to us that we maintain a life-time relationship. We will also let Chris, AKA Mr. Mopar and the rest of our service team know to keep up the good work! We truly appreciate your kind feedback, and we look forward to helping you with all of your vehicle needs for many years to come!

Aug 31, 2022 -

myvipergtsr responded

Let’s make life as electrifying as we can but please stay away from electric cars😂🏁

August 30, 2022

Not sure how to comment. Know I'm not happy. My truck is still broken even worse than when I sent it in. 1600.00 and I'm walking. No news no progress reports. More

by mikeaulmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tay Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 28, 2022

First time at this location. They did a good job and completed work in a timely manner. More

by hank.locklar
Recommend Dealer
Yes
Employees Worked With
Destiny Matthews
Report | Print
Aug 29, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Hank, We really appreciate you taking the time out of our day to share your experience and rating our dealership five-stars. It is great to hear that our Service Department did a great job and completed the work in a timely manner. This is what we look to achieve with all of our customers. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram, we hope to see you around more often for future services!

August 27, 2022

Did very well fixing the problem I had with my door on my ram truck . Prompt , courteous, and great communication with me through the whole process More

by RUDYHUCKSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Matthews
Report | Print
Aug 29, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Rudy, We appreciate you recommending our dealership and rating us five-stars! We are delighted to hear that you were provided with prompt and courteous service with transparent communication throughout the process. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram and please come back and see us anytime!

August 26, 2022

The service does a decent job but every time we bring the Jeep home, we end up with a puddle of oil in our garage. They need to find a better way to prevent oil spillage. More

by nickisonr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Destiny Matthews
Report | Print
Aug 29, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Mrs. Nickison, Thank you for taking the time share your comments and feelings about our dealership. Even though your comments did not shine a positive light on our Service Department, it is helpful to us in finding out where some of our weakness lie. We apologize for your experience, and we appreciate your feedback. We are setting up a meeting with the parties involved to hopefully prevent this from happening again and to provide our customers a better experience. We hope for the opportunity to earn back your trust. Best Regards, Mitchell Chrysler Dodge Jeep Ram

August 25, 2022

Everyone except one salesman that was very rude was most excellent the parts counter was most excellent the receptionist was most excellent the repair man/technician was most excellent and I plan on using t More

by Billy Bob Joe 3Billy Bob Joe 3@milkyway.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews, Heather Stewart
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Aug 26, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Billy Bob, Thank you so much for the five-star rating! We are delighted to hear that you received excellent care from our team here at Mitchell Chrysler Dodge Jeep Ram. We sincerely apologize that you encountered a rude salesman and will be sure to look into that. However, we look forward to seeing you around more often and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

August 25, 2022

Mitchell Chrysler dodge Jeep Ram service department in Enterprise Alabama was fast and easy like 1 2 3 More

by daniellambert2016
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Aug 26, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Daniel, "Fast and easy like 1 2 3" That's what we love to hear!! Thank you for your feedback and recommending our service department, we really appreciate it. We hope to see you again for future services and are here for you anytime!

August 17, 2022

I love Dodge Jeep Ram. If they can’t do it, it simply can’t be done💪🏽❤️ More

by amyenglish892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald, Heather Stewart
Report | Print
Aug 19, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Amy, Your kind review and five-star rating mean a lot to us, and we truly appreciate it! Thank you for choosing Mitchell Chrysler Dodge Jeep Ram. We love you too!!

August 15, 2022

Sale and service are always there for me efficient easy to work with come to mind. More

by barrielog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Matthews
Report | Print
Aug 15, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We are pleased to hear that our Service Department is easy to work with and we appreciate you choosing Mitchell Chrysler Dodge Jeep Ram!

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