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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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October 05, 2022

Unfortunately due to a poor tech I had to return for the third time to fix my radio. He failed to connect all the wires to the new radio!!! More

by AUBET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Oct 07, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

James, Thank you for taking the time to share your feedback with us and rating our dealership five-stars. We do apologize about the inconvenience you experienced but truly appreciate the faith you have in our staff and service department; we look forward to improving your services in the future. We are here for you anytime and look forward to helping you with all of your vehicle needs down the road!

September 29, 2022

I am displeased with tonneau cover they ordered/installed. It will leak. It’s worthless. More

by osobodaciousmastiffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Stewart
Report | Print
Sep 30, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Good morning Terry, We are committed to proving high-quality customer service and are disappointed to hear that you are not satisfied with your new tonneau cover. Unfortunately, since the Tonneau Cover you selected and ordered has already been installed, it cannot be returned to the manufacturer. We apologize for your experience and look forward to seeing you this afternoon to hopefully find a resolution together. Sincerely, Mitchell Chrysler Dodge Jeep Ram

September 20, 2022

Excellent customer service! I waited on my vehicle while it was being serviced, I was In and out In a timely manner. More

by burford1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews, Heather Stewart
Report | Print
Sep 20, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We are so happy to hear that you received "Excellent Customer Service" and that you were taken care of in a timely manner! We appreciate you sharing your experience with us and taking the time to leave us a review, it means a lot to us. Our team will also be sure to let our Service Department know to keep up the good work. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

September 16, 2022

Great experience with overall quality great and service good and prompt service each time visit More

by vhow123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews, Heather Stewart
Report | Print
Sep 16, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We are thrilled to hear that you had a "Great Experience" with our Service Department! We appreciate you taking the time out of your day to leave us a review and thank you for always choosing Mitchell Chrysler Dodge Jeep Ram!

September 15, 2022

Service department is a professional group did a great job oil and rotating tires. Very satisfied. Trusting and helpful. More

by jonesed1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews, Heather Stewart
Report | Print
Sep 16, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr. Jones, We are delighted to hear that you are very satisfied with your recent visit to our Service Department! We will be sure to pass along your kind review to the rest of our team and tell them to keep up the good work. Thank you for sharing your feedback and rating our dealership five-stars, it means a lot to us. Please come back and see us anytime!

September 14, 2022

The service depart was helpful and work well with ram care regarding dash replacement on my 2019 ram 3500 More

by blckhwk160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We are delighted to hear that our Service Department was helpful in assisting you with your dash replacement! Thank you for taking the time to leave us a review and give us a five-star rating. We truly appreciate it, and we hope to see you around more often for future services. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

September 09, 2022

Did tan a diagnostic on my Chrysler and found my camera need to be replaced. Ordered it and put it in after it hit here. More

by Beverlygreenwood50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews, Heather Stewart
Report | Print
Sep 13, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Beverly, We appreciate you taking the time out of your day to share your feedback and to recommend our dealership! We are happy to hear that the issues you were having with your camera were resolved in a timely manner. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

September 02, 2022

Very professional and very helpful! My Jeeps AC works great and my Jeep runs like it’s brand new! More

by htimscl76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Matthews, Heather Stewart
Report | Print
Sep 02, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Woo-hoo! We are so happy to hear that your Jeep and the AC is working great! Thank you for taking the time to share your experience with us, we truly appreciate it. We are here for you anytime!

September 01, 2022

This dealership met a problem in house and thrived to take care of it without hesitation More

by mikeaulmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager, Heather Stewart
Report | Print
Sep 02, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Mikeaul, Thank you so much for sharing your experience. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be "Five-Stars"! We look forward to helping you with all of your vehicle needs for many more years to come!

September 01, 2022

Customer service was great. They were very friendly and did a great job servicing my vehicle. More

by jhd3913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

We are thrilled to hear that you had a great experience with our Service Department, and we truly appreciate you taking the time to leave us a review! We are here for you anytime and look forward to assisting you with all of your vehicle needs down the road.

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