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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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January 18, 2023

Excellent follow ups during the repair and warranty claim process.. I would definitely recommend and use again More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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Jan 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Allen, We love to hear that you had "excellent follow up" while your vehicle was being repaired! Thank you so much for taking the time to recommend our dealership and choosing Mitchell Chrysler Dodge Jeep Ram! We look forward to helping you with all of your vehicle services's for many more years to come.

January 18, 2023

Heather was super helpful and a pleasure to deal with. Even though we didn’t get the problem fixed she got me another appointment. Hopefully this times a charm More

by wjitpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
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Jan 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

It is wonderful to hear that Heather has been helpful and a pleasure to work with! We will be sure to pass along your kind review and let her know to keep up the good work. We look forward to seeing you soon for your next appointment and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

December 29, 2022

They have always been very cordial and answer any questions I may have. Service is done correctly and on a short span of time. I would recommend them anytime. If I have a problem and do not have an a More

by Pearl Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Dec 30, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Pearl, We appreciate you taking the time to leave us a review and recommending our dealership! It means a lot to us. Our Service Department is consistently working to improve customer experiences and they will be very pleased to see your feedback. We look forward to helping you with all of your vehicle needs for many more years to come!

December 23, 2022

The service department is committed to providing superior customer satisfaction in all areas of vehicle service needs. More

by ferrellr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Dec 24, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr. Ferrell, Thank you so much for your kind feedback on our Service Department. It is very important to us that all of our customers are 100% satisfied and it sounds like we achieved that goal with you! We will be sure to pass your review along to the rest of our Service Crew. We truly appreciate you being a part of our Mitchell Chrysler Dodge Jeep Ram family and look forward to helping you for many years to come! We wish you a Merry Christmas and a Happy New Year!

December 23, 2022

I can’t say enough wonderful things about the staff in the service department. They went above and beyond to make sure that i was taken care of while my vehicle was being repaired. More

by courtney.tyson0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Jones , Heather Stewart
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Dec 23, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Courtney, We truly appreciate you taking the time to share your experience and rate our dealership five-stars! It is wonderful to hear that our team in Service went above and beyond to make sure you were taken care of while your Jeep was being repaired. We will make sure to let them know about your kind review and to keep up the good work. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram and Happy Holidays!

December 20, 2022

The sales manager Josh was great and the salesman. I would buy again. Yes! Okay... More

by Accounting6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for the five-star rating and recommending our dealership! We truly appreciate it and we're happy that Zane and Josh provided you with a great car buying experience. We wish you many adventures in your new Jeep and look forward to helping you with all of your vehicle needs for many more years to come. Happy Holidays!

December 20, 2022

All personnel are the most sincere, helpful people , the sales, the service are the best I’ve encountered More

by dianegator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart, Dillion Toole
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Dec 21, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Diane, We are thrilled to hear that this is the best sales and service experience you've encountered! Thank you so much for sharing your feedback with us and recommending our dealership. We truly appreciate it and hope you are enjoying your new Jeep! Happy Holidays from everyone at Mitchell Chrysler Dodge Jeep Ram!

December 09, 2022

This dealership is not the biggest but absolutely one of the best that ,I’ve had the pleasure of”being a costumer.From sales to service good honest people. More

by bgh1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a review and recommending our dealership! We are grateful to have you be a part of our Mitchell Chrysler Dodge Jeep Ram and look forward to helping you for many more years to come!

December 08, 2022

Spent 3hrs and 15 mins waiting on a repair they told me would take an hour. The second time I went. The first time I drove to dealership to do the repair and after 45 min they told me they had the wrong pa More

by Bradleyeyl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr. Eyl, We apologize for your negative experience. The frustration you encountered by having to come back and wait is understandable as your time is valuable. We can assure you our team goes great lengths so that customers like you have a positive experience but unfortunately, we didn't achieve that with you. We hope you allow us the opportunity to earn back your trust. Sincerely, Mitchell Chrysler Dodge Jeep Ram

December 02, 2022

Great place to buy a vehicle. Wonderful people and they treat you like family. In fact better than family! More

by Loritab143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Andrews
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Dec 02, 2022 -

Mitchell Chrysler Dodge Jeep Ram responded

Lorita, Congratulations on your new Jeep Wrangler! It is so great to hear you had a wonderful car buying experience with Paul Andrews and we are beyond delighted to have you be a part of our Mitchell Chrysler Dodge Jeep Ram family. We hope you are enjoying many adventures in your new Jeep and appreciate you taking the time to share your feedback with us. Please come by and visit us anytime!

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