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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews
Call Service Center (334) 347-8906

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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March 01, 2023

Kiaira was great from start to finish with assisting me with my car being serviced More

by dwilliams109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr. Williams, We are happy to hear Kiaira was great in assisting you from start to finish! She will be thrilled when she sees your review. Thank you for rating our dealership five-stars and sharing your feedback with us, it means a lot and we hope to see you again for future services!

March 01, 2023

Fast and reliable it was a great pleasure to work with them. Look forward to seeing them real soon. More

by Donniekjv1611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Mar 01, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Donnie, We couldn't be happier to hear that our Service Department was a pleasure to work with! We will be sure to share your feedback with the rest of our team and let them know to keep up the good work. Thank you for taking the time to rate our dealership five-stars, we are here for you anytime and can't wait to see you again soon!

February 24, 2023

Good attention, good Work, and Frenly, thanks you for your attentions and service,Professional people More

by CNT AUTOMOTIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Feb 25, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to rate our dealership five-stars and leaving us a wonderful review! Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. We are here for you anytime and look forward to helping you with all of your vehicle services down the road!

February 24, 2023

They did a great job with the installation of our brake controller. Everything was completed on time. More

by hank.locklar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Hank, We are delighted to hear that our service department did a great job and that everything was completed in a timely manner. We will be sure to pass along your kind review to the rest of our team and let them know to keep up the good work! Thank you for taking the time to share your feedback and rating our dealership five-stars. We are here for you anytime!

February 19, 2023

They do a pretty good job. No issues with the staff. The service tech was very fast. More

by adukes_007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Anthony, Thank you so much for sharing your experience with us on Dealer Rater! We are pleased to hear that there were no issues with staff and that the Service Tech was very fast. Your recommendation means a lot to us, and we will be sure to pass along your kind review to the rest of our team. We look forward to helping you with all of your vehicle needs down the road!

February 14, 2023

call Reggie was a rockstar, he' got me back on the road in record time! More

by John SteeleJohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie, Heather Stewart
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Feb 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Good morning John, Thank you for your awesome review! Reggie is a rockstar and we're happy to hear that he got you back on the road in record time. We will be sure to pass along your kind words to Reggie and we appreciate you choosing Mitchell Chrysler Dodge Jeep Ram!

February 09, 2023

Scheduling had ahiccup about the ability to service my Promaster, however the team come through with a solution and made the situation work. I was disappointed in the lead time for service 2 months is qu More

by erikhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Erik, Thank you for taking the time to write about your experience. Despite our dealerships commitment to accommodate our customers schedule as much as possible, we are not always able to schedule in our customers as quickly as we'd like. Your patience is very appreciated we and are happy to hear that our team was able to find a resolution for your situation. Thank you for recommending our dealership and allowing us the opportunity to work with you!

February 05, 2023

your people are good but why is 5 qts of oil $20 more expensive then at your Mazda dealership? More

by rlsscrisp
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
February 01, 2023

Kiara was a superb customer service representative in the service center. She took care of my concerns and answered all my questions. More

by ddawson1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae
Report | Print
Feb 02, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We are thrilled to hear that Kiara was helpful in assisting you with your questions and services! It is very important to us that our customers are 100% satisfied and it appears we achieved that goal with you. We will be sure to let her know to keep up the good work. We appreciate you taking the time to share your feedback and rate our dealership five stars. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

Feb 02, 2023 -

ddawson1012 responded

You're welcome! I would like to also mention that Tay Wright initially greeted me upon my arrival and directed me to the service center. His approach was friendly, courteous, and professional.

January 21, 2023

Heather in the service department is amazing! She helped me with a non-warranty claim. More

by HALLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Jan 23, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We are so happy to hear that Heather provided you with amazing customer service and helped you with a non-warranty claim! We truly appreciate you rating our dealership five-stars and look forward to helping you more often in the future. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

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