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Mitchell Chrysler Dodge Jeep Ram - Service Center
Enterprise, AL
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center
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March 22, 2023
We’ve bought several vehicles from your dealership. Each time we have been there for service or purchase we have been treated by knowledgeable n courteous staff members. Love your your location in En Each time we have been there for service or purchase we have been treated by knowledgeable n courteous staff members. Love your your location in Enterprise Al…a shout out for Chad, Merritt, Keisha, and Heather..everyone there! ♥️ More
by english_trucking1227
Verified Customer
March 21, 2023
They did an awesome job. Great customer service. Great turn over time. Thank you dodge! Great customer service. Great turn over time. Thank you dodge! More
by Nyiece Underwood
March 17, 2023
Our 2nd purchase from this dealership and salesman. Salesman Jason Keen was very informative. Dealership is the best - top notch. Everyone made us feel welcome. Our next purchase will be made at this d Salesman Jason Keen was very informative. Dealership is the best - top notch. Everyone made us feel welcome. Our next purchase will be made at this dealership and with our salesman/friend. Thank you! More
by anniepan101
Employees Worked With
March 17, 2023
This is my preferred jeep dealership. I purchased my 2008 jeep grand Cherokee from Tim whitehead, and now I go to mitchell since they took the dealership over. I purchased my 2008 jeep grand Cherokee from Tim whitehead, and now I go to mitchell since they took the dealership over. More
by Gina Kelly
March 15, 2023
Friendly and professional staff. Scheduled the apt and finished the work in a timely manner. Scheduled the apt and finished the work in a timely manner. More
by akw62803
March 14, 2023
Everyone is very friendly Jason keen my salesman , Best I’ve ever dealt with before during and after the sale , I work in sales and wish I was more like him, I do recommend him to all I know and p , Best I’ve ever dealt with before during and after the sale , I work in sales and wish I was more like him, I do recommend him to all I know and people I know are looking for a new or used vehicle I will continue to do all my buisness Here, More
by jimtimian
March 14, 2023
I put my truck in for a recall to be corrected and also have my driver's side door lock fixed. I knew I wouldn't be charged for the recall, but the door work would. No worries. I get a text message stating have my driver's side door lock fixed. I knew I wouldn't be charged for the recall, but the door work would. No worries. I get a text message stating it would be $120 and I can pick it up at the end of the day. Upon arrival at 4:30pm I found out that the door didn't get fixed, but the part was on order. The $120 was for diagnostics that I didn't ask for or want, I was never asked for that service. I was then told that it will be an ADDITIONAL $460 for the door to be fixed and was quoted 1.5hrs to fix it once the part arrives. The part is $60, so $400 for 2hrs of labor (200/hr.). I understand that dealerships are more expensive but to me this was very deceptive by making me think my truck was being fixed but instead was getting a service I never asked for but was charged. I had a really bad experience with my jeep 11 years ago when the dealership was Tim Whitehead and was taking a chance that new owner and new location would hopefully be a better experience but looks like I was wrong. I was even wanting to inquire about trading in my current vehicle for another one once fixed but I guess I'll be taking my business elsewhere. More
by nickterry
March 12, 2023
Great service and awesome group of people. Really go above and beyond for their customers. Really go above and beyond for their customers. More
by SeanC
March 10, 2023
Could not even get my repairs done as they decided to move locations the day I was scheduled for. Inconsiderate and waste of time! No heads up given to customers just sitting there. move locations the day I was scheduled for. Inconsiderate and waste of time! No heads up given to customers just sitting there. More
by kellylong75
