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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
765 Reviews
Call Service Center (334) 347-8906

765 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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April 15, 2023

Traveling thru Enterprise on business and noticed a significant vibration. They were able to work me in and resolve that issue as well as service the vehicle and take care of a recall issue. As I was o More

by srk53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
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Apr 17, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are glad that we were able to take care of all your needs quickly and efficiently. We strive to provide excellent customer service and are happy that we were able to extend that to you on your business trip. We appreciate you choosing Mitchell Chrysler Dodge Ram Jeep and wish you safe travels back home!

April 14, 2023

Greatest bunch of people to deal with! ! Each and every employee was very helpful and courteous. More

by tetheredgea
Recommend Dealer
Yes
Employees Worked With
Ed ,Josh just about all the employees
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Apr 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Terri, Congratulations on your new RAM truck and thank you so much for taking the time to rate our dealership five-stars! We are beyond happy to hear that you enjoyed your car buying experience with Ed and the rest of our crew. We look forward to helping you with all of your vehicle needs for many more years to come!

April 14, 2023

Had good communication skills as far as price and when I would b able to get my car back More

by robinson41585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
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Apr 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are glad that you had a good experience with us in terms of communication and pricing. We appreciate your feedback and hope you are pleased with the work we did on your vehicle. Thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

April 12, 2023

They had amazing customer service and they went above and beyond i appreciate there service More

by DUMPY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Report | Print
Apr 12, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We are delighted to hear that you received amazing customer service and that our team went above and beyond on your recent visit. It is very important to us that our customers are 100% satisfied when they leave and based on your review, we meet our goal! Thank you for choosing Mitchell Chrysler Dodge Jeep Ram, we look forward to helping you for many more years to come.

April 11, 2023

Friendly and knowledgeable support staff. My first visit and I was completely satisfied. Great location. More

by Bill
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Apr 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Bill, Thank you for the kind words! We are thrilled to hear that your first visit was a success and that our staff was friendly and knowledgeable. We hope you'll come back soon!

April 11, 2023

Had car since January. Got car back Friday on the way home engine light came on.called service department and was told they would call back didn't happen. Got your money an More

by dcdiverdown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Report | Print
Apr 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

On behalf of Mitchell Chrysler Dodge Jeep Ram, we would like to apologize for your frustrating experience with our Service Department. The situation you described is very disappointing to us and not typical for our dealership. We would like the opportunity to get a bit more information regarding this situation and regain your trust. If you could respond to this and provide additional contact information, we would like to reach out to you during our business hours. Thank you for taking the time to provide your feedback. We look forward to working with you to come up with a solution. Sincerely, Mitchell Chrysler Dodge Jeep Ram

April 10, 2023

I was shown nothing but Professionalism and respect was shown to me, my fiancé and my daughter. More

by hejosa2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tay Wright
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Apr 10, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to share your experience and recommending our dealership! We are happy to hear you and your family are pleased with your recent visit. We look forward to seeing you around more often and thank you for choosing Mitchell Chrysler Dodge Jeep Ram!

April 08, 2023

Very pleasant staff very well stocked ans organized Look forward to going back to have truck repaired. More

by gerrygriffin49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Gerry, Thank you for taking the time to share your experience! We are delighted to hear that your recent visit to our dealership was pleasant and we look forward to seeing you around more often for future services!

April 07, 2023

Mr. Jones and Mrs. Kiara were fantastic. They were able to get me in and out very quickly. Great personalities and customer service. I never interacted with the mechanic so not sure how the actual maintena More

by Juan Serna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Reggie Jones was awesome.
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Apr 07, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Juan, Thank you so much for your thoughtful review! We are pleased to hear that you had a fantastic experience with Mr.Jones and Kiaira in Service, they will be thrilled to see your kind words. We appreciate you choosing Mitchell Chrysler Dodge Jeep Ram and look forward to helping you with all of your vehicle needs down the road!

April 07, 2023

Everybody is great there you are treated like family plus I have a couple of buddies there that are like family Oh yeh they have snacks coffee and drinks plus a cappuccino machine also good seating More

by Scott cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Andrews, Nathan Simmons, Heather Stewart
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Apr 07, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Scott, We appreciate you taking the time out of your day to share this fantastic review! It's wonderful to hear that you enjoy our staff, facility and amenities. We will make sure to pass your feedback along to the rest of our team. Thank you for being apart of our Mitchell Chrysler Dodge Jeep Ram family!

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