Mitchell Chrysler Dodge Jeep Ram - Service Center

Mitchell Chrysler Dodge Jeep Ram responded

Nicholas, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that despite the minor hiccup with the headlight, you still had an overall positive experience with us. Providing excellent service, including promptly addressing any issues under warranty and offering a loaner vehicle, is always our top priority. We truly appreciate your business and look forward to serving you again in the future. Enjoy your new Gladiator and welcome to our Mitchell Jeep family!

Mitchell Chrysler Dodge Jeep Ram responded

Steven, We're delighted to hear that you had a positive experience with our staff, particularly with Kiara going the extra mile for you. Providing exceptional service is what we strive for, and it's wonderful to know that Kiara's dedication made a difference for you. We appreciate your feedback and your business. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to serving you again in the future!

Mitchell Chrysler Dodge Jeep Ram responded

Buck, Thank you for sharing your detailed feedback with us. We genuinely appreciate your loyalty and the opportunity to serve you. We're thrilled to hear that your most recent experience with us was a positive one, especially with the prompt repair of your vehicle. However, we understand your frustration with the inconsistencies in service quality during previous visits. Your feedback regarding the delays in the oil change and the oversight in parts ordering is concerning, and we sincerely apologize for any inconvenience this may have caused you. We're grateful for your recognition of Kiara's exceptional service and the assistance provided by Reggie and our team. Rest assured, we're committed to addressing the issues you've raised to ensure a more consistent and improved experience moving forward. Your continued trust in our dealership means the world to us and we're dedicated to exceeding your expectations in every aspect of our service. If there's anything specific we can do to further enhance your experience or address any concerns, please don't hesitate to reach out to us directly. Thank you for choosing us as your go-to dealership for your vehicle needs. We look forward to serving you again and providing you with the outstanding service you deserve.

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for taking the time to leave us such a fantastic review! We're thrilled to hear that our team consistently exceeds your expectations and ensures that all your needs are met. Customer satisfaction is our top priority, and we're delighted that you're very satisfied with our service. We truly appreciate your support and look forward to continuing to serve you in the future. If there's anything else we can do for you, please don't hesitate to reach out!

Mitchell Chrysler Dodge Jeep Ram responded

Jason, Thank you for the 5-Star rating! We're pleased to hear you had a great experience and welcome you to our Mitchell Ram family. Enjoy your new truck and safe travels!

Mitchell Chrysler Dodge Jeep Ram responded

Courtney, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Providing a clean environment and attentive service are top priorities for us, and we're glad to see that reflected in your visit. We'll be sure to pass along your kind words to Richard—he'll be delighted to know that his efforts were appreciated. We look forward to welcoming you back!

Mitchell Chrysler Dodge Jeep Ram responded

Brandon, We truly appreciate you taking the time to share your experience and rate our dealership five-stars! Hearing you received excellent service is one of the best things we could ask for and we look forward to helping you with all of your automotive needs for many more years to come!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're delighted to hear that you appreciated being kept informed throughout the troubleshooting process. Our team takes pride in ensuring transparency and thoroughness every step of the way. Your feedback means a lot to us, and we'll be sure to pass on your appreciation to our technician and Rich. If you ever need assistance again, don't hesitate to reach out. We're here to help!

Mitchell Chrysler Dodge Jeep Ram responded

Eric, Thank you so much for taking the time to share your experience! We're thrilled to hear that you were pleased with the service you received at our location. Providing quick and courteous service while ensuring our customers feel comfortable and confident is always our top priority. We appreciate your trust in us to take care of your Jeep, and we look forward to serving you again in the future!