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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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May 05, 2023

Service was promptly completed. Staff was very friendly and kept me informed of any additional cost. More

by babarnhart55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
May 08, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We truly appreciate your feedback regarding your recent visit with our Service Department! It is delightful to hear that our staff was friendly and kept you informed throughout the process. Thank you again for taking the time to provide us with your valuable opinion, we look forward to helping you with all of your vehicle needs down the road!

May 02, 2023

Great people to work with, knowledgeable and professional. Heather was great getting my electrical problem resolved. Highly recommended. More

by skoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
May 03, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for giving us such a positive review. We really appreciate your kind words and are glad to hear Heather and the rest of team were able to help you resolve your electrical problem. We strive to provide the best customer service and look forward to serving you again in the future!

April 29, 2023

The dealership is beautiful and they work in a timely matter to have everything done. I appreciate everyone in there. More

by Katherinelee2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
May 01, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Katherine, Thank you for your wonderful review! We appreciate you taking the time to share your positive experience with us. We strive to give all of our customers the best possible service and we're glad that it has been reflected in your experience. Please come back and visit us again soon!

April 28, 2023

The staff is very helpful and accommodating. I will definitely return to conduct business in regards to service and purchase with Mitchell Chrysler Dodge Jeep Ram. More

by R.Martell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Gordon, Heather Stewart
Apr 29, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

R.Martell, Thank you for taking the time to leave such a positive review! We are so pleased to hear that our staff was helpful and accommodating. Your feedback is greatly appreciated, and we look forward to seeing you again soon at Mitchell Chrysler Dodge Jeep Ram.

April 24, 2023

The service techs are very courteous and helpful. They are also very professional and knowledgeable. More

by rebeldriver2888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Apr 25, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We truly appreciate your kind words and five-star review! We're delighted to hear that our service techs were courteous and helpful and that you found them to be professional and knowledgeable. We appreciate your business and your feedback!

April 22, 2023

My visit was pleasant I was greeted with smiles and a knowledgeable staff, from the sales person to the cashier More

by Phelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Phelps, Thank you so much for taking the time to write us a review! We are delighted to hear that your visit was pleasant and that you were greeted with smiles and knowledgeable staff. It is our goal to provide the best customer service and we are glad that you experienced that. We hope to see you again soon!

April 19, 2023

Extremely nice. Made sure I had what I needed to be able to continue to care for my 2 special needs children while my van was being repaired. I did not expect it to More

by mom2micromiracles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager. I believe his name is Reginold. , Heather Stewart
Apr 19, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us. We are sorry to hear about all of the issues you have encountered with your van and we are glad that we were able to provide you with a temporary vehicle during the repair process. We understand how frustrating it can be when issues arise and we want to apologize for any inconvenience caused. We are pleased to hear that the parts for the door have been ordered and are covered by Chrysler. We will continue to do everything we can to help you with your vehicle needs!

April 16, 2023

Great people. Very nice facilities. Everyone was very friendly and went out of there way to make sure they helped you. More

by vernh59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catina Foss
Apr 17, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Vern, Thank you for taking the time out of your day to leave us a review! We're so glad to hear that our team provided you with a positive buying experience and we appreciate your feedback. Enjoy your new Ram truck!

Apr 17, 2023 -

vernh59 responded

My pleasure.

April 15, 2023

Great staff and love the vehicle. Will buy from them again! Love Mr. Mitchell & he was very thirough More

by VMTOREROS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Apr 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We are so glad to hear that you had a positive experience with our dealership and that you love the vehicle. We appreciate you choosing Mitchell Chrysler Dodge Jeep Ram and look forward to having you as our customer again!

April 15, 2023

Traveling thru Enterprise on business and noticed a significant vibration. They were able to work me in and resolve that issue as well as service the vehicle and take care of a recall issue. As I was o More

by srk53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Apr 17, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We are glad that we were able to take care of all your needs quickly and efficiently. We strive to provide excellent customer service and are happy that we were able to extend that to you on your business trip. We appreciate you choosing Mitchell Chrysler Dodge Ram Jeep and wish you safe travels back home!

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