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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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May 29, 2023

I have purchased many vehicles from this dealer! The services I have had with my jeeps, trucks, and vans have been great! I miss the Saturday lunches!! More

by My ram truck
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for being a loyal customer! We are so glad to hear that you have had such positive experiences with us and we appreciate you taking the time to share your review. We miss the Saturday lunches too but we truly appreciate you being apart of our Mitchell Chrysler Dodge Ram Jeep Family and look forward to many more years of helping you with all of your vehicle needs.

May 23, 2023

Not sure if all work was done. Their word against mine,right?Still have questions. More

by Kenneth McGhee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
May 23, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Kenneth, Thank you for your feedback. We always strive to provide the highest quality service and apologize if our work has caused you any confusion. We would like to discuss the details further with you and answer any questions you may have about the work that was completed. Please do not hesitate to contact our Service Manager, Reggie Jones, at your convenience. You can reach him at 334-347-8906. Thank you again for taking the time to provide your feedback, we hope to resolve this for you in a timely manner. Best Regards, Mitchell Chrysler Dodge Ram Jeep

May 20, 2023

I purchased my car through sales person Stephanie. She was absolutely fabulous!!! Such a joy to work with, she was patient and answered every question I had. She is diffenately an asset to the deal More

by DJFARMGAL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie in sales, Chad and Greg
May 22, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Donna, Congratulations on your new RAM truck! Thank you for taking the time to provide us with your feedback. We are sorry to hear about the dent on your truck, and we appreciate that you took the time to bring it in for inspection. Stephanie is a valued member of our team, and we are glad that you were pleased with her customer service. We understand how important it is to deliver a great experience, and we will make sure to follow up with the Service department. Thank you again for your review!

May 19, 2023

Love the new building! Awesome amenities and kind staff. I highly recommend Mitchell's for all your vehicle needs More

by sandralbeall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
May 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Sandra, Thank you so much for your kind words and for your recommendation. We are so pleased you enjoyed the new building, amenities, and staff! We look forward to helping you with all of your vehicle needs for many more years to come.

May 19, 2023

Excellent dealership. Sales and Service Staff are wonderful professional. Thank you for always treating us like family! More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

DJ, We are delighted to hear your kind feedback. We truly appreciate your loyalty and are glad you feel like family when you visit us! Thank you for recommending our dealership and being apart of our Mitchell Chrysler Dodge Ram Jeep family!

May 18, 2023

This dealership is one of the best when it comes to customer service and making you feel like you were a part of their family! More

by Tim Nice Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Andrews, Heather Stewart
May 19, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Tim, Your kind words truly mean a lot to us. We strive to provide excellent customer service and make everyone feel welcome, it sounds like we achieved our goal with you! Thank you for taking the time share your experience and being apart of our Mitchell Chrysler Dodge Ram Jeep family!

May 18, 2023

Very good and very pollte will use them again waiting area was very relaxing and comfortable More

by kelley.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
May 19, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Kelley, Thank you for leaving such a positive review! We are delighted to hear that you enjoyed your experience with us and that our waiting area was comfortable and relaxed. We look forward to seeing you again soon!

May 16, 2023

Outstanding customer service. I couldn't have asked for a better experience. I would recommend any day More

by mike.schmadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
May 17, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Mike, It is wonderful to hear that you had outstanding customer service! We're so pleased that you had a great experience and we really appreciate your kind words and five-star rating. Thank you choosing Mitchell Chrysler Dodge Ram Jeep and recommending our dealership!

May 13, 2023

The service was excellent and the staff were very helpful. I loved the duckies at the dealership. More

by lorrie.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Lorrie, Thank you for your positive review! We are so glad you enjoyed the duckies, found our staff helpful and experienced excellent service! We strive to make your experience as enjoyable as possible. We look forward to seeing you again soon!

May 11, 2023

I think Let's was great and an asset to your organization. Bryan McClelland. ..ooo More

by bryan59
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Keene , Heather Stewart
May 12, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Bryan, Thank you for recommending our dealership and rating our dealership five-stars! It means a lot to us and we look forward to helping you with all of your vehicle needs for many more years to come!

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