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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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July 28, 2023

Have had to take my new truck four times to get a whistle sound fixed and still haven’t fixed the problem More

by pateharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tay Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Professional,Friendly, Family, Great customer service, Dependable, Reliable, always willing to answer any questions and man do I have them. Lol... You ALL are a GREAT TEAM and we REALLY APPRECIATE YOU GUY More

by jsmyhand13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Jul 28, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Wow, thank you for such a fantastic review! We are thrilled to read your kind words and to know that you had such a wonderful experience with our team at Mitchell Chrysler Dodge Ram Jeep! Professional, friendly and treating our customers like family are values we hold dear, and we're glad that you felt that during your time with us. We understand that having a dependable and reliable team is crucial and we're happy to have been there for you every step of the way. No question is too big or small for us, and we're always here to assist you with any inquiries you may have. Thank you again for trusting us to get you back out on the road. We value your business and look forward to serving you again!

July 27, 2023

Kiaira Nash provided excellent customer service because she listens to customers and understands how a vehicle functions. More

by tacticaldrivingskills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback about your experience with Kiaira Nash at our dealership. We are delighted to hear that you received excellent customer service from her! Your kind words about Kiara's exceptional service will surely be passed along to her and the entire team. Such feedback motivates us to continue delivering outstanding service to all our valued customers. We appreciate you choosing Mitchell Chrysler Dodge Ram Jeep and we hope to see you again soon!

July 25, 2023

Fantastic salesman Will made the entire experience for us. From walking in the door until walking out the door he was wonderful. More

by VanMomLife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your glowing review and congratulations on your new Chrysler Pacifica! We're thrilled to hear that Will made your experience truly wonderful from beginning to end. We'll be sure to share your kind words with him. If there's anything else we can do for you, please don't hesitate to let us know. We hope to see you again soon!

July 20, 2023

Answered all my questions and provided me with a detailed and visual list of everything that was done. I was very pleased with my visit. More

by mickeysmom28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was a positive one. Your satisfaction is our priority, and we're delighted that we were able to meet your needs during your visit. Should you have any further questions or require any additional assistance, please don't hesitate to reach out to us. Once again, thank you for choosing Mitchell Chrysler Dodge Ram Jeep. We hope to have the pleasure of serving you again in the future!

July 17, 2023

I was please with my help she kept me informed the whole time on what was going on with my vehicle More

by DUMPY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Jul 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were pleased with the service you received and that Heather kept you well-informed throughout the process with your vehicle. Providing excellent customer service and clear communication are some of our top priorities and we're glad to know that we met your expectations. We appreciate you choosing Mitchell Chrysler Dodge Ram Jeep and look forward to serving you again soon!

July 15, 2023

It is a great dealership i have been a customer for 16 years and still counting! More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Jul 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your incredible loyalty and for being a valued customer of our dealership for the past 16 years! We truly appreciate your trust and continued support. It's wonderful to hear that you've had a great experience with us throughout all these years. We strive to provide exceptional service and maintain long-lasting relationships with our customers, and your feedback reaffirms that we're on the right track. Your loyalty means a lot to us, and we are committed to continually exceeding your expectations. Once again, thank you for choosing Mitchell Chrysler Dodge Ram Jeep. We look forward to serving you for many more years to come and continuing to meet your expectations with our top-notch service and quality vehicle!

July 15, 2023

Service team went above and beyond to find the issue with my truck. They corrected the issue and returned it in a time manner. Kiaira was the service tech that coordinated the repairs. She kept me informed More

by robert4foor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Jul 17, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Robert, We truly appreciate you taking the time to share your positive experience regarding our Service Department and it is wonderful to hear that our team went above and beyond to identify and resolve the issue with your truck. Customer satisfaction is our top priority and we strive to provide exceptional service to all our valued customers. Your feedback is greatly appreciated and serves as motivation for us to continue delivering the highest level of service. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

July 12, 2023

Reggie is the best along with the rest of his team in the service dept. More

by Stephencorey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Corey is one of the best you had on your team , Heather Stewart
Jul 12, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Stephen, Thank you so much for taking the time to rate our Service Department five-stars! We greatly appreciate your kind words and are thrilled to hear that your experience with us was excellent. We are delighted to have Reggie and a dedicated team who consistently go above and beyond to meet our customers' needs. We will make sure to pass along your appreciation to Reggie and the entire service department. They will be delighted to know that their efforts have made a positive impact on your experience. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

July 12, 2023

I visited the dealership with a battery issue problem solved in minimal time great service More

by nmcglon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Jul 12, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We're glad to hear that we were able to quickly and effectively resolve your battery issue during your visit to our dealership. Providing efficient and timely service is a priority for us and we're delighted that we met your expectations. If you have any other concerns or if there's anything else we can assist you with, please feel free to let us know. We're here to help. Once again, thank you for choosing us for your automotive needs and we appreciate your feedback!

Jul 12, 2023 -

nmcglon responded

You are more than welcome. I look forward to my next automotive needs

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