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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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August 07, 2023

Able to get me into service quickly at a convenient time. Facility makes waiting for service an absolute treat. Thanks to the team for taking great care of me on my first visit. More

by varicoseveindoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're pleased that we could accommodate you promptly and at a convenient time. We're glad you enjoyed our facility while waiting for service. Our team is committed to providing excellent care and we're honored to have made your first visit a great one. We look forward to serving you again in the future!

August 07, 2023

Great customer service always attentive and always a breeze when I bring in my vehicle. Can’t thank you guys enough!! More

by mizundastood915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Aug 08, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with our customer service and that your visits with your vehicle have been hassle-free.we truly appreciate your support and feedback. If you ever need anything or have any questions, feel free to reach out. We look forward to serving you again in the future!

August 05, 2023

Great , fast service and friendly & polite folks. The waiting area was clean & provided beverages & snacks. More

by jplumey96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Aug 07, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled you enjoyed our speedy service, friendly staff, and comfortable waiting area. Your satisfaction is our priority. We hope to see you again soon!

August 04, 2023

The employees are courteous, professional and responsible. They kept me informed as to the status of my vehicle. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Aug 07, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Don, We appreciate you taking the time to share your experience with us and recommending our dealership! It is wonderful to hear that our staff was courteous, professional and responsible while keeping you informed on your vehicle. Your kind words mean a lot to us and we will be sure to pass this along to the rest of our team. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep! We look forward to helping you for many more years down the road.

August 04, 2023

Employees were very friendly and professional. Although communication between service shop and Jeep owner wasn't that good, They did do their best to keep things moving along. More

by RobynGrantham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Aug 07, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Robyn, We truly appreciate your feedback and are delighted to hear that you found our employees to be friendly and professional. Your satisfaction is our top priority and we're glad that our team made a positive impression on you. We acknowledge that clear and timely communication is crucial and we're grateful for your understanding in this matter. Rest assured, we are committed to improving our communication processes to ensure a smoother experience for all our valued customers. We value your business and look forward to serving you again in the future!

August 03, 2023

Great people. Good workers. Enjoyed the waiting room. Job was done. On time and on budget More

by CONRAD.WILDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Aug 04, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Conrad, Thank you for rating our dealership five-stars and sharing your feedback us! We're thrilled to hear that you had a great experience with us. Our team takes pride in providing excellent service, and we're delighted that you enjoyed our waiting room as well. If you ever need assistance again, don't hesitate to reach out. We value your business and look forward to serving you in the future!

July 31, 2023

Job done on time and on budget. This dealership has the model and high standards . More

by CONRAD.WILDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Conrad, It is wonderful to hear your feedback and we appreciate you taking the time to share it with us! Our team works diligently to ensure customer satisfaction and it's great to know that our efforts have made a difference. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep. Your trust and support means a lot to us!

July 29, 2023

Had our truck in and out before the expected time and gave us a loaner car meantime. Very happy with the customer care we've received! More

by susieo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merritt Mills, Heather Stewart
Jul 31, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Susie, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great visit with our Service Department and truly appreciate you rating our dealership five-stars. Your kind words about our customer care mean a lot to us. We genuinely value your satisfaction, and feedback like yours motivates us to keep delivering exceptional service. Thank you once again for choosing Mitchell Chrysler Dodge Ram Jeep for your truck service needs. We truly appreciate your business and the trust you place in us.

July 29, 2023

It was a very pleasant wait for an oil change. The toy room made it much easier having two small children, they never asked once when we were going to leave. The wait time for an oil change was ab More

by bluegillis1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 31, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your feedback with us! We are thrilled to learn that your recent oil change experience was a pleasant one and we truly appreciate your kind words. We understand how important it is to make the waiting experience comfortable, especially for customers with young children. We're glad to hear that our toy room helped keep your little ones entertained, allowing you to relax without any worries about their restlessness. Creating a family-friendly atmosphere is one of our priorities, and we're delighted that it made a positive impact on your visit. Thank you again for choosing us for your oil change needs, and we look forward to serving you and your family again in the future!

July 28, 2023

Excellent service did take some time, about 5 hours, all persons very helpful! kept me updated and even got my 4 recalls recalls current. More

by bakerfox01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Jul 28, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for leaving us a five-star review! We truly appreciate your feedback and are thrilled to hear that you had an excellent service experience with us. While we understand that the service took some time, approximately 5 hours, we're glad to know that our team was able to assist you throughout the process. Your satisfaction is our priority and we're delighted that our helpful staff kept you updated and made sure all your concerns were addressed. If there's anything else we can do for you please feel free to reach out. We're here to assist you with any future automotive needs you may have! Once again, thank you for choosing us for your service, and we look forward to serving you again!

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