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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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August 17, 2023

Pleasure to work with , very nice people , they always treat me well and repair my vehicle in a timely manner. More

by GABRUM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Aug 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had a positive experience working with us. Providing excellent service and ensuring timely repairs are our top priorities & we're glad to see that reflected in your feedback. If you ever need any further assistance with your vehicle or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

August 14, 2023

They got me in and out quickly. The service writer was extremely helpful with my issues! More

by Matt Odom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Aug 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Matt, We truly appreciate you taking the time to leave us a review and a five-star rating. It is wonderful to hear about your positive experience with us! Our team is committed to providing efficient service and exceptional assistance. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep and we look forward to serving you again in the future!

August 12, 2023

Courteous, clean and demonstrates excellent customer service. This is my favorite dodge dealership. always makes me feel comfortable. More

by chaunkea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Aug 14, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and continued support! We're thrilled to know that you've had a positive experience with our team. Your satisfaction and comfort are our top priorities and we look forward to providing you with excellent service in the future! If you ever need anything, please don't hesitate to reach out.

August 12, 2023

All my interactions with the personnel of this business have been very efficient and the outcomes professional. More

by chirico1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Aug 14, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are delighted to hear about your positive interactions with our team. Ensuring efficiency and maintaining professionalism are core values for us. Thank you for your support, we look forward to serving you for many more years to come!

August 11, 2023

Very friendly, helpful, they know be by name and always shakes hand with me. My salesman always checks on me to see how things are going More

by GABRUM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tay Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Aug 12, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We're absolutely thrilled to hear that you've been enjoying our personalized service and the interactions you've had with our team. It's heartwarming to know that our friendly and helpful approach has left a positive impression on you. We genuinely value building relationships with our customers and it's truly rewarding to hear that you appreciate being greeted by name and with a handshake. It's the small gestures that make a big difference and we're delighted that they've made your visits memorable. We appreciate you and thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

August 10, 2023

The service department was great at checking out all my concerns about my vehicle when it was in for service. More

by hilburn_chris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Chris, We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our service department during your recent visit. It's our priority to ensure that all your concerns are thoroughly addressed and that your vehicle receives the attention it deserves. Your trust in our team means a lot to us. We look forward to serving you again and thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

August 10, 2023

Dave was an excellent agent and provided exceptional service. He was very courteous and knowledgeable. More

by declinedtogive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Marchall, Heather Stewart
Aug 11, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! It is wonderful to hear that Dave provided you with excellent and exceptional service. We will make sure to pass along your kind words to Dave for his outstanding efforts. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to provide the same level of service that you've come to expect. Thanks again for choosing Mitchell Chrysler Dodge Ram Jeep!

August 08, 2023

In all of the dealerships that I have been to I have put this particular dealership at the top. Heather painstakingly made sure that my Grand Cherokee got current with any maintenance issues whether from re More

by no1bootstrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Tool, Heather Stewart
Aug 09, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

It's wonderful to hear about your positive experience at our dealership! We truly appreciate you taking the time to share your thoughts. Heather and our team are committed to providing exceptional service, and we're thrilled to know that we've exceeded your expectations. Your feedback about Heather's dedication to keeping you informed about maintenance issues and the professionalism she exhibited is greatly appreciated. We're also glad to hear that our sales and maintenance personnel were friendly and helpful throughout your visit. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep and for considering us a top-notch dealership. We're honored by your kind words and are here to assist you whenever you need us. Should you ever decide to return, please know that you'll always receive the same level of care and attention. Once again, thank you for your trust and your positive review!

August 08, 2023

Good first time experience. Made sure all.services were performed up to standard. Washed and vacuum vehicle as well. More

by whailey1608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy Tezoco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Aug 09, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us and recommending our dealership! It means a lot to us. Ensuring that all services were performed up to standard is a priority for us and we're pleased that you noticed our efforts. It's great to hear that you appreciated the extra touch of having your vehicle washed and vacuumed as well. We hope that your positive experience will encourage you to choose us for your future automotive needs. We're here to serve you!

August 08, 2023

The dealership was clean and well maintained. The staff was service oriented, professional, and knowledgeable. The service was excellent. More

by danhelms1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart, Clifton Johnson
Aug 09, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Dan, Thank you so much for the kind review! We're thrilled to hear that your experience at our dealership was a positive one and it is wonderful to hear that our staff provided you with excellent service and demonstrated their commitment to being service-oriented, professional, and knowledgeable. Your satisfaction is our priority, and we look forward to serving you again in the future!

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