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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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September 21, 2023

This dealership my wife and I were a little reluctant to initially give us a loaner car. Once after the findings of the issue with DEF APPROX 2 hrs. I discussed with lady because my orig agent helping was o More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Marshall
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A lady is all I can remember
September 19, 2023

Excellent service. Beautiful facility.. got me in the same day for an oil change. Other dealers said 3 weeks to get in for an oil change. More

by gf109f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our service and facility. We always aim to provide the best service possible. Looking forward to serving you again in the future!

September 18, 2023

The service at Mitchell Jeep was great! They got me in and out on time! Everyone was courteous! It was a good experience! More

by JACKH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifton Johnson
Sep 19, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Jack, Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience at Mitchell Jeep was a great one and that our team could get you in and out on time while providing courteous service. We take pride in delivering top-notch service to our valued customers, and it's incredibly rewarding to know that we met your expectations. Your feedback motivates us to continue striving for excellence. Once again, thank you for choosing Mitchell Chrysler Dodge Ram Jeep, we look forward to serving you again in the future!

September 18, 2023

I came in to have my truck worked on and they did a have job in my opinion and I was told they would call me back but I didn't receive a call yet More

by dumpy84speedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

Everyone was super friendly and the service was done pretty quickly which was great since I did have to get to work right after. More

by elascano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're delighted that our friendly team and efficient service made your visit convenient. If you ever need our services in the future, we're here to help!

September 16, 2023

Very easy to work with and great customer service. Best dealership I’ve ever had the opportunity to work with over the past 40 years! More

by gmwatson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifton Johnson
Sep 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for choosing our dealership. We're thrilled to hear that you found working with us to be easy and that you had a great experience with our customer service. Your feedback means a lot to us, and we're honored to be considered the best dealership you've worked with in the past 40 years. It's our commitment to provide exceptional service to all our customers, and we're delighted that you had such a positive experience. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again when the need arises.

September 16, 2023

Awesome team friendly, and fast service very professional. I highly recommend them to all of my friends. More

by etKarnickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stewart
Sep 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

We truly appreciate your kind words and recommendation! We're thrilled to hear that you had an awesome experience with our friendly and professional team. Your support means a lot to us and we look forward to assisting you and your friends in the future!

September 15, 2023

I found it a very easy process to book my appointment. Staff were extremely helpful and professional. I would recommend the service center to friends and neighbors. More

by John323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Hi John, Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you had a seamless experience booking your appointment with us and that you found our staff to be helpful and professional. Your trust in our service center is greatly appreciated and we look forward to serving you again in the future!

September 14, 2023

Excellent service was provided when being my jeep in. I’m extremely happy with the service provided!!! Everyone was friendly and helpful!! More

by pamela.skuza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who worked on my jeep was great. , Heather Stewart
Sep 14, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Pamela, We truly appreciate you taking the time to leave us such a fantastic review! We are delighted to hear that you had an excellent experience when bringing your Jeep in for service. We're especially pleased that you found our staff to be friendly and helpful. Your satisfaction is our top priority, and we're grateful for your trust in us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

September 14, 2023

They are the bomb there. 💣 I was taken home and picked up while the Jeep was worked on. They even cleaned it , inside and out. More

by suzygirly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Stewart
Sep 15, 2023 -

Mitchell Chrysler Dodge Jeep Ram responded

Suzy, We're thrilled to hear that you found our service to be exceptional and truly appreciate your wonderful review! Providing a convenient and hassle-free experience for our customers is always our top priority, and we're glad to hear that you were pleased with our pick-up and drop-off service. It's wonderful to know that you were also happy with the clean and sparkling condition of your Jeep when it was returned to you. We look forward to serving you in the future!

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